Bench seating in patient s rooms.

I would have liked a little more feedback from the doc about a couple of the specific concerns I had, I only got to speak with the tech. But I am hoping to ask about these during the call about the test results.

Dr. Plein is the best!

Considering I came in as a first available appointment, I was prepared to wait a lot longer. Surprisingly I only waited about 20 minutes. I saw the Dr quickly as well!

I feel like the vet doctor could have been more friendly. She did not spend a lot of time with me or my dog. She seemed to be in a bit of a hurry. The technicians who administered the shots and did the blood work took their time to explain things.

The people at Union Lake are phenomenal. Knowledgeable, very friendly, and very open to helping. The person who checked me out this time (on the phone) was not as friendly as usual. She was businesslike, which I appreciate, but I usually get such warmth. I know how busy vets are so I chalked it up to that. The next day I had an issue with my prescriptions being called into the pharmacy. The team I talked to went out of their way to help me. They were wonderful. That is the service and friendliness that I get every time I go to or have any contact with Union Lake. Hands down Dr. Hawker is the best. She always takes time with us, never rushes us. Doctor Hawker asks questions and listens to our answers. She has been instrumental in helping with the care of our girls. I can’t think her and your staff enough for all of the help that you give us. We feel very blessed to have found you.

Dr. Marti is a wonderful vet! I had a list of concerns regarding my dog and she addressed each one. Her VMT was was very pleasant and quick. She sent me paperwork later in an email as she promised. I also heard from Dr. Marti the next day regarding my dog s test results. I wouldn t go any where else.

I always appreciate how much Dr. Hawker cares about the well-being of my dog, Herman.

Dr. Hawker is the BEST!

LOVE the victory visits with Kristen- thank you so much for offering these!!

I have already recommended my mother we love you guys so friendly

It was so nice to meet face to face with Dr Herdnon again! It made me feel like times are getting better, there is HOPE.

The Bed & Biscuit is awesome, our pups get so excited when we drop them off.

Many thanks to Rebecca and Dr Hawker for making this nice and easy for Mabel.

I just want to say that Dr. Reynolds is the most caring and thoughtful person. I drive pretty far for my appointments, but I would always make the trip. I start out in my car saying, this is too far to drive and when I m driving back home, I feel so good about driving that far because of the concern Dr. Reynolds has for my cat Contessa. I value any recommendation she has regarding Tessa s health and happiness.

Very happy with the treatment that phoebe received

I love the way the exam rooms are set up to reduce anxiety in the pet patient. Dr. Hawker is a caring knowledgeable veterinarian. She truly cares about and understands the challenges that some dogs ( and pet parents) have. I travel 20 miles to see her.

I have been going to ULVH since I’ve had animals and my grandmother took her animals there. In all these years of dedication to ULVH I wish there was more of a loyalty pet discount. My last animal is #X in your filing system so it would be nice to have more of a multiple pet discount. Also Dr Plein should NEVER retire :) he is wonderful and I trust him with my animals.

Dr Herdon is awesome, knowledgeable and helpful when caring of my German Shepard. Also her assistants did a great job - Thank You

What can I say, we got the presidential treatment

I just wanted to thank Dr. Marty, the amazing vet tech, and lead trainer who spent so much time with Fender. They were all very patient and kind and though it was a difficult appointment for both of us they made it so much better. Hopefully next time Fender will feel a bit better. Thank you for all you do and allowing me to come in with Fender. You truly do what’s best for dogs.

The wait time was longer than I had hoped, but the staff was very apologetic and more than made up for it!

Everyone was great! Staff was very friendly and everyone was awesome with my two cats! Thanks!

The overall appointment process was seamless - thanks for taking such great care of our Rocky!

A big thank you all for taking such great care of our fur baby!