It doesn’t designate what the rating scale is. Morky and Misty’s OV have always had number10+ Card and love. we Mum and Dad and pups love our Dr Julianne. She saved Morky’s life when she first saw him with surgeries, then 3 yrs later quickly sent him to a specialist at the internal ER CTR. when she saw the need. He’s now doing so much better. We feel fortunate to have her. By the way she truly loves her patients. ????????

We love you guys!!!

Dr Constantine is so friendly and patient with both me and my baby!!

LOVE LOVE LOVE YOU ALL! Thank you so very much for taking wonderful care of Alfie & Lilly!

The staff is always friendly and helpful. Dr Smalls and Dr Constantine are so caring and knowledgeable. They ve taken great care of Molly and I have recommended them to others. Thank you

Very happy with the way my dog was seen. Very safe and he was not stressed

I definitely want to thank everyone for the great service I received. I will definitely be bringing both my dogs to your office for services. I also will be letting all my friends with pets know what a great place you have ! Thank you again ??

Great visit, fast and friendly

My dog has extreme anxiety and loving touch takes great care of him and makes him feel safe and comfortable. Won’t go anywhere else!!!

First visit for my furry friend and I was very happy with the overall experience. I was not able to see the cleanliness of the facility due to Covid, so hopefully our next visit I ll be able to.

EXCELLENT! THANK YOU ALL!

It would be great if you had grooming for seniors and handicapped pets ??

I was told I would receive a call back the next day from the provider re: bloodwork results. I didn’t receive a call yesterday or today. I know things get busy so I will try and call the clinic tomorrow.

This was my first visit and I was unaware that I was not allowed in the building. This should have been mentioned in the email confirming my appointment.

Tony is always happy when an office visit comes along.......that’s enough for us ??

I found Loving Touch to be one of the highest rated vets in the area, and was required to set up a patient profile with the vet I wanted my kitten to see within 30 days of adoption. The kitten I adopted lives with another kitten who was showing symptoms of a URI. When I first spoke to a receptionist on the phone, she was very short and not very understanding. When I first called, I explained that my partner had called to schedule an appointment for his new kitten 2 hours earlier, and I was looking to do the same. I kindly explained the kittens are housemates, and we were concerned about some symptoms of a URI for both kittens. When my partner explained the same thing that morning for his kitten, he was spoken to kindly and with understanding by the receptionist, and was scheduled for an appointment the next day. The receptionist I spoke to snapped quickly that the first appointment available was in mid-August, that Loving Touch was not an emergency clinic, and that if she talked to the vet they would just tell me to go to the animal hospital. I was shocked at how she spoke to me, and while I understood that Loving Touch was not an emergency clinic, my partner called for the exact same reason 2 hours prior, and was fit into the schedule. I was concerned for my kitten and asked if there was any way the receptionist could check to see if an accommodation would be made. She reluctantly took my information and told me she would check and call back later. I wound up receiving a call later that the two kittens would be seen at the same time without any issue. I was later scared to call back to make an appointment for the kitten s booster shots out of worry that the same receptionist would pick up the phone. Once the kittens were seen, the experience was great, though my scheduling experience was really difficult.

Great service. Professional, friendly, and courteous. Staff and the Vet answered all my questions and explained the entire process of my new puppy’s first vet appointment. Definitely returning patients! Highly recommended!

Anthony deserves a raise! Bless his heart

Great customer service before, during, and after appointment.

I came on the wrong day and your team accommodated me anyway. I really thought that was great!

I bought my Shih Tzu to get his teeth cleaned and to get a Papilloma removed. My dog ends up getting five teeth pulled and no papilloma removed. The grand total was over 700.00. The Doctor did call back the next and said the papilloma can be removed free of charge. WOW!

Always a great staff

Thank you so much to Dr. Smalls and staff for always going above and beyond for our needs. We sincerely appreciate the time and effort you take with our fur babies. No matter how BIG or small they are, it’s nice to know they are in good hands. Keep up the great work, you truly make a difference one pet at a time! Thank you, thank you!!!

FANTASTIC JOB!

Peyton is doing really good. But I think it is better if you give us the instructions and say if any problems call us. I got very upset when the Vet kept reading over things that could happen. I don t need for someone to be telling this right after Peyton had surgery. Just tell me if any problems call. And ask me to read the papers. Peyton is doing great but next time I will walk away from someone telling me these things.