The doctor told me to “prepare myself” for a dog with a cough that she put on meds. It was really upsetting.

Staff and Doc were awesome Very professional, kind and compassionate.

Our wait time was around 2 hours. However we felt at ease in the waiting room as staff checked on our dog and us often. The facility was very clean and staff could not have been nicer.

Wonderful staff, helped us so much during a very scary time with our boy.

The staff was amazing, super kind and helpful and answered all of our questions. They were very patient with me (I was crying a lot) and took incredible care of my kitten. 10/10 recommend!

After expressing a multitude of times that there was no weed in our house, that was still the only explanation they would give after leaving me and my dog in the room alone for 3 hours as his emergency was still occurring. Also your walls are thin as fuck so I heard every time you called my dog a “pot dog”. You guys should be ashamed of your fucking selves 140 for you to ignore me and my dog is ridiculous. I hope no dogs have died due to your incompetence at your job, but unfortunately I have a terrible feeling that some have.

There is no doubt my dog got the best of care while he was with you. My only suggestion is you have more than 1 surgeon for emergencies. My dog’s procedure was delayed 2.5 hours because of other patients that came who were critical. This delay caused my dog to undergo a much more serious surgery with longer recovery.

It was not a great situation to need to use an emergency vet but it was a great experience and everyone was super kind and helpful! I would definitely recommend this location and if I need an emergency vet again, I would not hesitate to visit.

I was veryy pleased with everything and that Blanche is doing so well! Thank you!

LOVE YOU GUYS THANK YOU SO MUCH! Took such great care of my kitty during a stressful time :) always the best interactions, and you all clearly care about the animals.

My dog would not take the probiotic pills That the vet prescribed, but I found out the dog food, I have already has probiotics in it.

Keep up the good work!

Despite the unfortunate diagnosis, I couldn t have asked for better care for my sweet Charlie. Just a side note, I researched the treatment option and today is day 1 of 84. I am hopeful for a complete healing!!

Everyone was very nice. Just wish wasn’t so expensive.

The wait time was ridiculous! There was only 2 other people with us there and waited over 2 hours before being seen!

Everyone was very kind and helpful. Very nice to my dog

Wait time was a little long, but not much you can do about that when you roll up at midnight. Thank you for everything - we would love to come back under much happier circumstances!

Thanks for all your help. Your staff was friendly, patient, and intelligent from the moment we entered. We liked the breakdown of wait times on the wall (which types of cases are higher priority, etc).

The entire staff was understanding, patient and walked me through each step with my pet. I couldn t me more grateful for their honesty and compassion.

Everyone was great. My cat was the only one who didn t appreciate you. Hah! Thank you!

That if I bring my dog in for a heat stroke that you not worry about whether my dog is neutered or not!! Didn’t understand some stuff the doctor was saying cause it made no sense when it came to my animal. I feel an emergency vet just wants $$$ Bottom Line.

Thank you for being there! And not making fun of me because I was obviously being super paranoid ??

My pet and I left the facility untreated due to not being able to pay the extremely high amount. This was a weekend night. I attempted to apply for the scratchpay and creditcare, but due to it not being a business day, I was not immediately accepted. There was not a care from your facility. I had to wait until Monday and found Briarcrest Animal Hospital to perform the surgery at 1/4 of your cost. My pet’s uterus was five times larger than it should be. Your facility put filthy money ahead of the care of who you claim you care for. I will not return to your offices, no matter how dire the situation.

Our emergency visit was much quicker than expected. Very friendly and professional staff. My girl was very well take care of. Everyone was fantastic, especially Tosha!

Thank you for taking great care with Quincy!