I really appreciated how friendly and helpful everyone was at the animal hospital. Especially the vet tech that helped Peanut get through her chocolate detox the night we arrived. She calmed my nerves overnight by sending a few photos to my phone - something she definitely didn t have to do. I just really appreciated it! Thank you.

Our dog impaled herself with a stick while at the park, we were able to get her to Noah s within a few minutes. The staff was quick to get her assessed and she was stitched up later that day. Thank you so much!!

Courtney was very kind and helpful on the phone when I called. While I understand this is a 24 hour emergency clinic and we pay for that convenience, the treatment plan was unattainable for my budget. I had to opt out and pay for exam and medication only. I also understand it is a busy place, but we felt like we sat in the room extra long while staff gathered in hall outside the door visiting and talking about personal things not pertaining to any of the patients. We drove an hour and a half from Clay City in the middle of the night, so our patience and nerves were probably just a little thin. Thank you for seeing us.

Still waiting to hear about urinalysis.

I like that they pay attention to what notes were listed about my dogs fear being at the vets

Never going here again worst service felt like I was a paycheck not even worried about my little girl.

Everyone here was very friendly and compassionate. I would recommend them to anyone who needed these type of services.

Great place. Everyone was friendly and eager to help even though they were busy! I appreciate them taking such good care of my dog

The entire staff was very compassionate with us over our dog. They answered questions and gave us projected cost with various procedures.

I wish I could have talked to the doctor directly. Also I knew say the X-rays taken of my pet. I felt like I was being pushed into hospitalization and surgery when a second opinion said it was not necessary.

Everyone was very nice and helpful and stayed calm, which calmed me down. I felt good about leaving her overnight. I thought she would be monitored through the night.

Thank you. I know my Samson thanks you. He s doing better. He s eating a little better, a little at a time. He seems to be sleeping more restfully.

Thanks so much for taking care of our merl baby. He was in good hands

Thank you all for taking care of Cooper.

Very happy with the service but the billing requests for insurance were not filled out as requested - third time request but still not correct.

The doctors and nurses have been great during Kenadi’s stay. I will not take my babies anywhere else in an emergency

Really appreciate the time and attention!

All of the staff, from intake, through to nursing and veterinary personnel were wonderful - they treated us as important people, even if our emergency wasn’t as urgent as others. I will recommend your service. Just wish it was closer to Bloomington!!!

We had a great experience at Noah s and they saved my pups life! The wait was long but understandable so I still gave five stars. Thank you to all involved who helped with my sweet dog Emmy. She is on the mend and doing well!

I have been a Noah s customer for 15 years, and was extremely disappointed with my/pet s most recent experience. This was my first time back since euthanizing my dog Cali, which carried it s own weight and emotion. Since the euthanasia was handled with kindness and sensitivity, I was shocked about the terrible experience I/my pup went through for a simple wellness check. Exam: Dr. Wright had terrible bed side manner, spent very little time with us, made me muzzle without much of an explanation/reason, and asked me how do you think his teeth look because of the muzzle. It was a useless wellness exam where I felt like I did all of the work. My pup is shy, and NO ONE seemed to be patient or help him along the way except me. Billing: I was overcharged. I was required to put a deposit down which was not added to my bill initially. I was made to feel like it was my fault for the mistake on the vet tech s end. I was eventually refunded for the overcharge. Vet Tech Fran: poor bed side manner as well, however, she just went through a trauma of her own being bit by another dog. It seemed that my dog was being treated as the one who bit her. Her tone of voice was loud and stern at times. Facility: it was uncomfortably hot. I am saddened that my/my pups experience was so upsetting, and I hope that you take this information under consideration and make changes to improve others experiences. Thank you for all that you have done in the past. It is necessary for my family to change veterinarians and only use Noah s for emergency purposes.

When you have a appointment you should not have to wait in the parking lot 30 minutes. Other than that it was fine

I was left in the room waiting for the doctor since the Tech said she may be able to see my dog. After 20 or so minutes I left the room and asked to come back another day. I was told the nurse checked out the wrong dog before us who also had my dogs name and it would be a few minutes. The service has been declining each time I come for service. Very disappointing.

Caring, kind, and efficient staff - our experience was wonderful and we are grateful for the help they provided.

My response to the first two questions is based on the long wait regarding emergency service. I was told that it could be 4-6 hours and it was 5 hours. So, I was forewarned but it doesn t make it any easier when you re concerned about your pet.

It is so very good to have our Noah s up and fully running, again! As usual, everyone was helpful and kind. Cocoa adores you..and so do we!