I am new to Noah’s and plan to be back! While I was given a total before the visit was over and told the price on one particular test, I would have appreciated a more detailed breakdown before services were provided and I paid. That said, I do not feel I was over charged or given unnecessary treatment and am happy with the services provided.

The staff was very friendly and helpful..it was an comfortable environment! Thankyou again!!

Your quote was outrageously high. We took our pet elsewhere where the diagnose didn’t include surgery and the the cost was 1/6th the price. We were treated poorly when voicing opinion of pricing. My husband was asked to leave and we will not patron your establishments ever again and share our experience with others. While we understand this is an emergency service. The cost was 6 times that of another provider and 10 times that of our regular vet. We switched vets because of your pricing structure and add in services. It was also highly disappointing that when your animal comes in with bleeding bites on her leg the vet exams her teeth and recommend and try to upsell a dental cleaning. It was not the time nor place to discuss that need. Have a vet and have discussed it with him. He doesn’t have a concern but your vet did! My dogs leg was bleeding and needed addressed. With just a visual and not cleaning off the fur she went to a surgical type procedure to stitch it up. Once I took my second open after we were asked to leave. The other facility shaved her leg and determiners a stitch would more likely trap fluid and risk infection. The. It’s were deep but now after 3 days. She is asking well and all wounds are scabbed over. She is on an antibiotic treatment and the cost was appropriate for an emergency service on the weekend. Your quote was $1850 and the service I sought a second opinion across town was $330. Your pricing is out of line and way too high. Your diagnosis for this started at the most evasive method. Sorry but you need to rethink your care plans and training of staff. Your a health provider of animals and need to support your animals and their owners —not exploit ways to try and play on their emotions of a traumatic situation for them and their pet. I have shared my dissatisfaction with your establishment with my network of friends family and colleagues. I will continue to do so as they need to be aware to seek a second opinion and question the cost and practices that are being recommended.

Everyone was very nice and friendly could not ask for any nicer people

I was very pleased with the service I received until told to pick up my dog Molly at 6:30 PM. I was put in a waiting room for 35 minutes with no contact during that time. I was concerned that were having some kind of trouble with Molly. That is what happens when you isolate a person with no contact. Hopefully this is not a regular event.

I really appreciated how friendly and helpful everyone was at the animal hospital. Especially the vet tech that helped Peanut get through her chocolate detox the night we arrived. She calmed my nerves overnight by sending a few photos to my phone - something she definitely didn t have to do. I just really appreciated it! Thank you.

Our dog impaled herself with a stick while at the park, we were able to get her to Noah s within a few minutes. The staff was quick to get her assessed and she was stitched up later that day. Thank you so much!!

Courtney was very kind and helpful on the phone when I called. While I understand this is a 24 hour emergency clinic and we pay for that convenience, the treatment plan was unattainable for my budget. I had to opt out and pay for exam and medication only. I also understand it is a busy place, but we felt like we sat in the room extra long while staff gathered in hall outside the door visiting and talking about personal things not pertaining to any of the patients. We drove an hour and a half from Clay City in the middle of the night, so our patience and nerves were probably just a little thin. Thank you for seeing us.

Still waiting to hear about urinalysis.

I like that they pay attention to what notes were listed about my dogs fear being at the vets

Never going here again worst service felt like I was a paycheck not even worried about my little girl.

Everyone here was very friendly and compassionate. I would recommend them to anyone who needed these type of services.

Great place. Everyone was friendly and eager to help even though they were busy! I appreciate them taking such good care of my dog

The entire staff was very compassionate with us over our dog. They answered questions and gave us projected cost with various procedures.

I wish I could have talked to the doctor directly. Also I knew say the X-rays taken of my pet. I felt like I was being pushed into hospitalization and surgery when a second opinion said it was not necessary.

Everyone was very nice and helpful and stayed calm, which calmed me down. I felt good about leaving her overnight. I thought she would be monitored through the night.

Thank you. I know my Samson thanks you. He s doing better. He s eating a little better, a little at a time. He seems to be sleeping more restfully.

Thanks so much for taking care of our merl baby. He was in good hands

Thank you all for taking care of Cooper.

Very happy with the service but the billing requests for insurance were not filled out as requested - third time request but still not correct.

The doctors and nurses have been great during Kenadi’s stay. I will not take my babies anywhere else in an emergency

Really appreciate the time and attention!

All of the staff, from intake, through to nursing and veterinary personnel were wonderful - they treated us as important people, even if our emergency wasn’t as urgent as others. I will recommend your service. Just wish it was closer to Bloomington!!!

We had a great experience at Noah s and they saved my pups life! The wait was long but understandable so I still gave five stars. Thank you to all involved who helped with my sweet dog Emmy. She is on the mend and doing well!

I have been a Noah s customer for 15 years, and was extremely disappointed with my/pet s most recent experience. This was my first time back since euthanizing my dog Cali, which carried it s own weight and emotion. Since the euthanasia was handled with kindness and sensitivity, I was shocked about the terrible experience I/my pup went through for a simple wellness check. Exam: Dr. Wright had terrible bed side manner, spent very little time with us, made me muzzle without much of an explanation/reason, and asked me how do you think his teeth look because of the muzzle. It was a useless wellness exam where I felt like I did all of the work. My pup is shy, and NO ONE seemed to be patient or help him along the way except me. Billing: I was overcharged. I was required to put a deposit down which was not added to my bill initially. I was made to feel like it was my fault for the mistake on the vet tech s end. I was eventually refunded for the overcharge. Vet Tech Fran: poor bed side manner as well, however, she just went through a trauma of her own being bit by another dog. It seemed that my dog was being treated as the one who bit her. Her tone of voice was loud and stern at times. Facility: it was uncomfortably hot. I am saddened that my/my pups experience was so upsetting, and I hope that you take this information under consideration and make changes to improve others experiences. Thank you for all that you have done in the past. It is necessary for my family to change veterinarians and only use Noah s for emergency purposes.