I arrived at 9am when there were only a couple other patients in queue. However, I sat in the parking lot to be seen until late in the afternoon and we were done about 3:45pm. Workers were occasionally in communication that patients with more immediate needs had come in after me and needed to be seen first. My case was fairly quick once I was able to see the vet, so I wish there was enough staff for them to have been able to get us done sooner, or send us to a different location. There seemed to be quite a few workers there, but maybe not the right skill sets to get patients through the process.

Gato had a great experience at Short notice he healed fine. Thanks so much

Literally the best experience I could have hoped for. Every single person I spoke/met with was kind, understanding, and patient with me while I SOBBED because my dog had hives (and I thought that meant he was going to die). I just immediately felt so at ease from my interactions and it made helped me know he was in great hands. I don’t even have the words to properly articulate how good my experience was-even in the worst of circumstances. 15/10 would recommend.

Awesome service. Very helpful. Would recommend! Thank you !

I m so thankful Noah Vet Hospital was available and helped my pet!

The team was respectful, calm, and took time to explain to me my options and their recommendations for the best care for my dog. Thanks!

You and staff were God send. Ittys vet closed and took a week to find you. All were so kind . Itty bitty is back to her old self. Again thank you!!

I was giving wrong instructions for Vetsulin mixing by technician, which needs to be shaken and not rolled per Merck, but otherwise she was very courteous,thorough, and compassionate. I thought the vet telling her to tell me that the alternative to the costly testing and treatment was to let my dog go on untreated until he dies was a bit much. Since she didn t talk to me, I have no idea what her attitude with the technician was. I d had an upsetting day with my recently blind dog seen at the specialist, then finding out from NOah s he had diabetes. It was a costly line of treatment with both, and I was a bit overwhelmed by the decision I needed to make. As I said, the technician was very compassionate and wanted to find out if there were any alternatives or solutions for me, and when she returned she told me what the vet s solution was. That vet was not Dr. Wright, who is currently treating my dog. The vet s hands may have been tied by your financing policies, she may be been dealing with an emergency, so I don t want to say she was cold or indifferent, but when you re on the other side of that kind of news, that s how it felt.

Please respond to my email or directly answer this question: I can t afford to fill my dog s prescription until next month, once my social security check has come in. Is this a problem?

Dr. Ball is brilliant. Everyone was super helpful

Never treated tired of waiting.

NOAHS 24, don’t appreciate how y’all treated us, don’t like the way y’all were just instant to put POLLO’ down… we did something y’all could do which is sad. I have history with y’all with my previous dog as a child and honestly never thought I would ever had Needa y’all for that situation but for the worst moment in our life y’all didn’t make it better, calming. The main lady that was speaking with us and only female that dealt with us was the main rude one, even was rude to my father!. So I will not & no one in my family will deal wit y’all because of this and my followers!. Have a bless one from Brian and way and POLLO’

I ve called a few times with questions and the staff has been great. I have used Noah s for emergency care 2 or 3 times before.

Thank you so much for your help!

We had previously been happy with our experiences, but in the last two years, the attention to detail and quality of care has dropped tremendously. This has led to major complications for our dogs which, if we had not taken them for second opinions at another facility, would have resulted in their deaths. Diagnostic routines have not been thorough, there is an overall lack of attention to detail, there is the feeling that the staff is too busy to pay attention, and when we have attempted to have the Dr. follow up with us when our pets were not responding to their prescribed treatment, we have not received a timely call-back. When we do receive a call back, the staff leads with trying to sell us another appointment or tell us to call in the morning for a first come first serve time slot. If I have spent over 1,000.00 in a visit, I expect the staff to remember my dog and to be eager to help. I do not appreciate feeling that the care for my dogs ended the moment we left the building and that every visit is treated like a brand new intake. This has led us to seek another primary care provider for our pets. I know the last two years have been hard on everyone, but the drop in care and quality we ve experienced has been unacceptable.

Thank YOU! We ll be back!

Good

It was a longer waiting time since my furry kiddo, Frasier wasn’t in critical condition. But that’s to be understood. We appreciate everything you did for us. He is pretty reactive at any vet’s office and everyone worked with him to make sure he was still getting the proper care that was needed. He is feeling much better and is on the mend. Thank you to all staff!!! Your hard work truly saves lives.

Cookie has done very good since our visit. I am really glad we took her there last Sunday

Everyone was polite and caring. It was a good experience for an unexpected event.

I just did not feel true bedside manner/emotion from the doctor..she was not mean or anything she just didnt seem as thorough as the other doctors that ive been coming to since 2006..

The Vet was awesome. You can tell she loves animals and what she does. The vet nurse was friendly and explained everything efficienty. I loved that they didn t just take xrays when they really weren t needed. Great experience. I will always bring Onyxx there for her healthcare needs.

i am suggesting yoy guys offer a payment plan or getting billed at a later time. You cant apply for loan if you don t have a job, i was basically screwed because i had to transfer money from savings to checking and that takes some time so i was unable to proceed with treatment i wanted for my pet. Some of us are in college and broke i ve never been to a vet with some other form of payment plan like how do you expect someone (in the middle of an emergency at 2am) to pull out $1000 out of pocket? Took my pet to a different vet next morning when my money transferred to get my pet better treatment so yeah maybe consider the broke people who don t have a grand immediately available we are literally going into a recession.

Everyone was so great and took awesome care of our pup. Can’t thank you all enough!

Excellent care from Morgan during our visit. She explained everything in detail and was very professional. We had follow up care questions the following 2 days and the care was just as good. My suggestion would be to remind clients that we can use the automated answering machine to check in on our pets by adding that info to the sign outside or remind people when face to face.