Please respond to my email or directly answer this question: I can t afford to fill my dog s prescription until next month, once my social security check has come in. Is this a problem?

Dr. Ball is brilliant. Everyone was super helpful

Never treated tired of waiting.

NOAHS 24, don’t appreciate how y’all treated us, don’t like the way y’all were just instant to put POLLO’ down… we did something y’all could do which is sad. I have history with y’all with my previous dog as a child and honestly never thought I would ever had Needa y’all for that situation but for the worst moment in our life y’all didn’t make it better, calming. The main lady that was speaking with us and only female that dealt with us was the main rude one, even was rude to my father!. So I will not & no one in my family will deal wit y’all because of this and my followers!. Have a bless one from Brian and way and POLLO’

I ve called a few times with questions and the staff has been great. I have used Noah s for emergency care 2 or 3 times before.

Thank you so much for your help!

We had previously been happy with our experiences, but in the last two years, the attention to detail and quality of care has dropped tremendously. This has led to major complications for our dogs which, if we had not taken them for second opinions at another facility, would have resulted in their deaths. Diagnostic routines have not been thorough, there is an overall lack of attention to detail, there is the feeling that the staff is too busy to pay attention, and when we have attempted to have the Dr. follow up with us when our pets were not responding to their prescribed treatment, we have not received a timely call-back. When we do receive a call back, the staff leads with trying to sell us another appointment or tell us to call in the morning for a first come first serve time slot. If I have spent over 1,000.00 in a visit, I expect the staff to remember my dog and to be eager to help. I do not appreciate feeling that the care for my dogs ended the moment we left the building and that every visit is treated like a brand new intake. This has led us to seek another primary care provider for our pets. I know the last two years have been hard on everyone, but the drop in care and quality we ve experienced has been unacceptable.

Thank YOU! We ll be back!

Good

It was a longer waiting time since my furry kiddo, Frasier wasn’t in critical condition. But that’s to be understood. We appreciate everything you did for us. He is pretty reactive at any vet’s office and everyone worked with him to make sure he was still getting the proper care that was needed. He is feeling much better and is on the mend. Thank you to all staff!!! Your hard work truly saves lives.

Cookie has done very good since our visit. I am really glad we took her there last Sunday

Everyone was polite and caring. It was a good experience for an unexpected event.

I just did not feel true bedside manner/emotion from the doctor..she was not mean or anything she just didnt seem as thorough as the other doctors that ive been coming to since 2006..

The Vet was awesome. You can tell she loves animals and what she does. The vet nurse was friendly and explained everything efficienty. I loved that they didn t just take xrays when they really weren t needed. Great experience. I will always bring Onyxx there for her healthcare needs.

i am suggesting yoy guys offer a payment plan or getting billed at a later time. You cant apply for loan if you don t have a job, i was basically screwed because i had to transfer money from savings to checking and that takes some time so i was unable to proceed with treatment i wanted for my pet. Some of us are in college and broke i ve never been to a vet with some other form of payment plan like how do you expect someone (in the middle of an emergency at 2am) to pull out $1000 out of pocket? Took my pet to a different vet next morning when my money transferred to get my pet better treatment so yeah maybe consider the broke people who don t have a grand immediately available we are literally going into a recession.

Everyone was so great and took awesome care of our pup. Can’t thank you all enough!

Excellent care from Morgan during our visit. She explained everything in detail and was very professional. We had follow up care questions the following 2 days and the care was just as good. My suggestion would be to remind clients that we can use the automated answering machine to check in on our pets by adding that info to the sign outside or remind people when face to face.

Youguy was great

I forgot my wallet because I was in a rush to have my dog seen. I felt like a criminal before I was allowed to leave to retrieve my wallet and pay for services. I appreciated the promise to pay paperwork until I came back with my wallet. But I arrived at 5am and did not leave until almost 9am that part was frustrating.

We came in an emergency situation and the entire staff were the most helpful and considerate we have come across. During times that are scary and stressful the concern everyone showed us was beyond kind. Not to mention that they also saved our puppy! We won’t forget that!

Vet was very kind and took time to answer any questions I had.

Upon arrival we were told about 2 hours, I understand that this hospital works on a triage system, however, we were here for almost 6 hours and were only seen by staff for approximately 20 minutes. Also, after getting home I realized that my dogs IV port was not removed before taking him home, thankfully I had experience removing them because they told me nothing about it before I left. Overall we were extremely disappointed.

Thank you to Dr. Lyons and all of the staff at Noah s this past weekend for taking such good care of Carmen after her attack. I ve (unfortunately) been to other 24 hour vet hospitals before, and Noah s was by far the best. While I hope we don t need to utilize the emergency services again, I am deeply appreciative for the care that we received!

TRULY A GOD SEND THANK YOU FOR YOUR SERVICE SINCERELY SALLYE RUSTIN IF EVER NEEDED AGAIN YOUR # 1 IN MY BOOK ??

The vet available on 5/27/22 in the afternoon (4ish) was unhelpful and frankly harmful to my dog s emergency. Luckily by 6:30 pm when she was finally seen there had been a shift changeover and the new vet was very helpful and understanding and did a great job and listened. The first vet did not seem to care about our comments or experience with a similar previous situation. Would not return.