I like that they pay attention to what notes were listed about my dogs fear being at the vets

Never going here again worst service felt like I was a paycheck not even worried about my little girl.

Everyone here was very friendly and compassionate. I would recommend them to anyone who needed these type of services.

Great place. Everyone was friendly and eager to help even though they were busy! I appreciate them taking such good care of my dog

The entire staff was very compassionate with us over our dog. They answered questions and gave us projected cost with various procedures.

I wish I could have talked to the doctor directly. Also I knew say the X-rays taken of my pet. I felt like I was being pushed into hospitalization and surgery when a second opinion said it was not necessary.

Everyone was very nice and helpful and stayed calm, which calmed me down. I felt good about leaving her overnight. I thought she would be monitored through the night.

Thank you. I know my Samson thanks you. He s doing better. He s eating a little better, a little at a time. He seems to be sleeping more restfully.

Thanks so much for taking care of our merl baby. He was in good hands

Thank you all for taking care of Cooper.

Very happy with the service but the billing requests for insurance were not filled out as requested - third time request but still not correct.

The doctors and nurses have been great during Kenadi’s stay. I will not take my babies anywhere else in an emergency

Really appreciate the time and attention!

All of the staff, from intake, through to nursing and veterinary personnel were wonderful - they treated us as important people, even if our emergency wasn’t as urgent as others. I will recommend your service. Just wish it was closer to Bloomington!!!

We had a great experience at Noah s and they saved my pups life! The wait was long but understandable so I still gave five stars. Thank you to all involved who helped with my sweet dog Emmy. She is on the mend and doing well!

I have been a Noah s customer for 15 years, and was extremely disappointed with my/pet s most recent experience. This was my first time back since euthanizing my dog Cali, which carried it s own weight and emotion. Since the euthanasia was handled with kindness and sensitivity, I was shocked about the terrible experience I/my pup went through for a simple wellness check. Exam: Dr. Wright had terrible bed side manner, spent very little time with us, made me muzzle without much of an explanation/reason, and asked me how do you think his teeth look because of the muzzle. It was a useless wellness exam where I felt like I did all of the work. My pup is shy, and NO ONE seemed to be patient or help him along the way except me. Billing: I was overcharged. I was required to put a deposit down which was not added to my bill initially. I was made to feel like it was my fault for the mistake on the vet tech s end. I was eventually refunded for the overcharge. Vet Tech Fran: poor bed side manner as well, however, she just went through a trauma of her own being bit by another dog. It seemed that my dog was being treated as the one who bit her. Her tone of voice was loud and stern at times. Facility: it was uncomfortably hot. I am saddened that my/my pups experience was so upsetting, and I hope that you take this information under consideration and make changes to improve others experiences. Thank you for all that you have done in the past. It is necessary for my family to change veterinarians and only use Noah s for emergency purposes.

When you have a appointment you should not have to wait in the parking lot 30 minutes. Other than that it was fine

I was left in the room waiting for the doctor since the Tech said she may be able to see my dog. After 20 or so minutes I left the room and asked to come back another day. I was told the nurse checked out the wrong dog before us who also had my dogs name and it would be a few minutes. The service has been declining each time I come for service. Very disappointing.

Caring, kind, and efficient staff - our experience was wonderful and we are grateful for the help they provided.

My response to the first two questions is based on the long wait regarding emergency service. I was told that it could be 4-6 hours and it was 5 hours. So, I was forewarned but it doesn t make it any easier when you re concerned about your pet.

It is so very good to have our Noah s up and fully running, again! As usual, everyone was helpful and kind. Cocoa adores you..and so do we!

The wait time when I initially arrived was great. I was there for 7 hours waiting for the results which was a bit much, but I found out one of the machines broke. But I was called and updated about every hour or every other hour. I have also never been to an ER before so I am sure 7 hours is normal. I was just not expecting it. The staff was great though and very nice. The techs and physicians were nice and answered all my questions even when I was a little stressed and asked the same questions. I will definitely recommend the emergency care here to anyone in need.

Wait time was very long. Arrived before 5 and was not done until after 9.

Amanda who first took my phone call, Nikki who helped me and my dog Bella and doctor— everybody was amazingly kind. I cannot thank them enough!

I was referred to this facility by Noah s Geist location. When I arrived I was told it would not be a long wait as my dog was the second pet there. I ended up waiting for 4 hours! Completely unacceptable in my opinion since they told me I needed to wait in the parking lot. I couldn t leave and I couldn t be inside the building with my dog. I was very irritated as this took up my whole day. Then the person who quoted me the price of the bloodwork originally told me it would be $294. When she called me back to get payment she said it was $594. I know I heard her correctly the first time because I repeated it and made note of it. She only said she was sorry if she misspoke. Nothing I could do about it after the bloodwork was completed and I had to pay the higher amount. The prescription that they gave my dog cost me $56 for a 2 week supply. You can get it at Wal-Mart for $9. Again, I was less than pleased. I would not recommend this facility and will see out a different emergency location if I need it again. Sorry to be so blunt but my experience was that dissatisfactory.