I often have trouble getting past the staff who answer the phones and man the desk. Once I do, the techs and vets are responsive and attentive. In this case, the woman at the desk seemed willing to let me continue to sit and wait when I tried to inquire when we would be seen, but a passing tech asked why I was there. I told her my dog had a bleeding wound and has difficulty breathing because of her GOLPP. She told the woman at the desk to make that known. We then were taken to a room and paged for the next available vet. Dr. Herndon saw the extent of the wound and went to consult with a surgeon. I knew then that we were in good hands and my dog would receive the care she needed. She was started on antibiotics and scheduled for surgery the next morning. The surgical tech was reassuring and knew my dog s history. She told us we were welcomed to call her to follow up. We didn t have to because Dr. Liba called twice, to let us know what she had found, and again when the surgery was done. The staff member who checked us in and out was very responsive. The call the evening after the surgery to see how my dog was doing was much appreciated.

Fantastic service per usual!

Dr. Plein is wonderful! He is very caring and understanding.

Dr. Hawker is wonderful!

I can tell that the staff really do care about Dash and his health and really do appreciate it. Even though it always seems busy, we are taken care of and never feel rushed with the doctors or techs.

Amazing.... from The techs to the vets. Always a positive experience

The setup at Union Lake is fantastic for those of us with reactive or anxious dogs. My GSD was immediately comfortable (as comfortable as he gets at least) with Dr. Hawker and the technicians. Outside entry without having to go through the lobby was a lot easier for me. Highly recommend!

Our dog had an issue after surgery and they got her right in and took excellent care of her (and us). Couldn t ask for better care for our pets!

Love Dr. Marti!

Dr. Hawker is amazing! Over all top notch veterinary hospital.

Everyone is fantastic! Your all are very caring & compassionate to our beloved pets. Dr. Marti is awesome! As are all the doctors.

I wish I had discovered Union Lake Vet Clinic earlier. Just started working with Kristen and am beyond happy after our first meeting. I recommend you to anyone looking for Vet services.

Dr. Anchil is wonderful.

We love Union Lake Vet and all the Vets and staff!

The wait time before I was shown to a room was much longer than I expected. Once there, it was super quick.

We were an emergency fit in. The doctor was wonderful. I asked for something to be checked that wasn’t checked. I know I was fit in and I am so grateful for that. Since we’ve been home we’ve had the same thing happening that I asked to be checked. It is getting better but I realized I would have felt better if it would have been checked in the office. Thank you times a bunch for getting us in. I am so grateful. I’ve recommended you to numerous people and would continue to do so. You are THE BEST!!!

It was great!!!!

Dr Plein is a gem! He is caring, thoughtful and down to earth in his care. Too many vets only seem to be motivated to “up-sell” pet care often making owners feel as though not doing every test, procedure, and over medicating is reflective of diminished care and love of these important family members. I feel Dr Plein is a real partner in giving my dog her best life.

The staff and Dr Marty are the best!

Been going to ULVH for over 20 years and would go nowhere else.

Cannot get in in a timely fashion, NEVER see same Vet twice, this is very frustrating

All in all a good experience. Competent and attentive staff. Very pleased with the full-service clinic.

Dr Plein is the best veterinarian. I trust my animals with him and that is why I have been with him for over 25+ years. The building is so clean and everyone is very friendly. My only suggestion would be to the loyal patients. Give a loyalty discount and multiple pet discount more than the small deduction you give for multiple pets.

The visit included bed and biscuit training day care and grooming. Overall schedules that each department is able to see and coordinate would help the customer experience. Long phone wait times or staff busy and calling back, for each department makes it very challenging to set up.

Dr. Herdon has be such a great doctor for by 3 fur babies. She’s been such a blessing and pleasure to know. She cares about what she does and why she does it for and it shows. I always felt cared for and my pets were as well. I recently moved out of state so sadly, I have to find a new vet. My new vet - They have some pretty big shoes to fill. Thank you Dr. Herdon for all you’ve done for us all these years. I will dearly miss you.