Love this place! Everyone is professional, friendly, and helpful.

Excellent as always!!!

Everyone helpful and caring even with a very reactive dig

Very professional and FRIENDLY staff. Dr. Cullen was very cordial and knowledgeable. She gave us many treatment options.

Dr. Hawker was patient, informative, and very knowledgeable about the exact issue with Bailey. I had emailed her earlier with a photo of his issue To see if I should bring him in and she graciously followed up and advised me. That was very helpful and relieved my worries and stress.

Dr. Hawker and team have been so helpful to me, Dave, and Buddy! We have such great improvement in Buddy! Thank you!

None at this time

Tremendous staff! Total confidence in the care our two goldens receive....

We have been coming to Union lake Veterinarian hospital since 2005. Dr Plein has always given us and our pets great care! We have referred friends, family members to Union lake for many years. The grooming care is also a service we use so convenient all in one area! Love Dr Plein!!

We love Dr Hauker! She is always caring and thorough.

The room did not appear to be cleaned before I came in, there was a little bit of the cheese was on the counter and something else I can’t remember right now, that is my only concern everything else was great

Facility is looking good. Dr.Herdon is kind and thorough! Thanks

I felt like the rooms were not so clean and my wait time was long this time. I had a 4 pm appointment and waited 45 minutes to see the doctor.

We love Dr. Cullen. She is informative but puts us at ease about our pet s health. She was so very kind when we lost our senior pet Jake. We miss Dr. Renyolds but we like nearly every doctor we ve seen at Union Lake.

Thank you so much for getting my dog in on such short notice. She broke a nail pretty badly and our (old) vet turned us away twice. You guys took us in on the same day we called and took care of Mia. We will be taking both of our dogs to you guys going forward.

I love this practice and had a great experience. The only problem is that it took almost four months to get an appointment - we waited because we really wanted to see Dr. Hawker, but it was hard to let our dog s anxiety keep going on for as long as it did without doing anything about it.

Love what you guys do for my puppers.

It took a long time to get my first appointment, but we’ll worth it. Thank you.

We have been with Union Lake Vet Hospital, training center and day care for 11 years and have always been impressed with the efficient manner in which a clinic so large with so many staff members can work in such a organized, professional and friendly way. We have our dog Katie and now our cat Sassy who receive the best care from the great doctors. We thank you entire staff at Union Lke for always being there to make sure out pets stay healthy!

The vet tech who was with Geordi during his sedation and subsequent blood draw, came out twice to inform us about how things were going. Since he wasn t responding to the med to calm him, she offered to ask the vet if there was an alternative that could be done while we were there. We didn t want to put our kitty through another car ride and visit. She came out and explained that the available vet would put together a mild sedative. She then went through to explain what the blood panel would look like and what Geordi was being screened for. We so appreciated the time she took to talk with us. Her presence made us feel that Geordi was in good hands and well-taken care of. I really wish I could remember her name, but if she sees this, she will know that this is about her.

Would not take our dog anywhere else. We trust and like dr Plein

It was easy to schedule the appt only because it was a follow up appt. I understand that it’s been a crazy year for us all, and that a lot of people got new pets during the pandemic. But it had been very hard to make an appt for a new issue that may have come up during the spring/summer. And I prefer seeing the same doctor for my pet because I feel that the doctor knows my pet best. I will say however, that we’ve always been beyond happy with ALL of the staff at the office! Everyone is always happy, positive and compassionate towards all the animals that come in and so very kind to all the humans too!

No suggestions. I am so happy with Dr. Hawker and the time and care she gave us and our baby. She will be the only doctor to take care of our babies from here on out. A great big thank you to Yvette for helping me to get an appointment in the first place. I wish I had known about this place years ago.

The doctor and her assistant were spectacular. We just had issues with the information leading up to the appointment and the space itself. We had to pay $100 3 months ago to reserve a spot and were requested to fill out a very long survey immediately for our pet. I received an email two days before the appointment asking me to fill out the survey -- I had done it months before, and it was clear no one bothered to read or evaluate it. The doctor confirmed she read it that day. That all seems a bit rude (don t badger me to finish it and then remind me to finish it when you haven t bothered to check or to read it). We also called on our drive to the office because we had received zero information about Covid protocols for your office. The woman who answered the phone was rude and short with us, and told us no one is wearing masks and there s no real protocol. We had to tell her we expect everyone we see to be wearing a mask. Thankfully the doctor and her assistant did, mostly, and that helped. The other issue was that we brought in a highly anxious dog and expected a large room, but were shuttled into a tiny closet of an exam room. This was NOT what we expected, nor do I believe it was the best scenarios for Finn s first visit. I do understand that apparently two great danes were occupying the large room -- but you had 3 months of scheduling to get this right, and it was not handled appropriately. Thankfully, again, the doctor and her assistant did all they could and apologized, but we expected better for the appointment and, it would seem to me, some apology or gesture for having messed that up. All that said -- we had no issues at all with the doctor and the assistant, and they were the reason we were there, so we appreciated all their care and attention.

Always friendly, clean and great vets.