Keep up the focus on making medical care accessible for high anxiety dogs I’ve learned a lot over the years and being able to avoid lobby makes it less negative for my dog … he gets anxious but settles quickly once in the room .. I have referred people to you . Kate Reynold was awesome learning new staff … we are good

Jessie and Dr. Simpson were great with Dexter’s dental cleaning and fractured tooth. Will return for future dental work for sure!!!

Everyone was wonderful.

Fantastic staff

All the Union Lake staff is absolutely wonderful. They are always so accommodating and friendly. They love my babies as much as I do.

Our experience was 100% satisfactory!

I literally drive 40 minutes, completely out of my way to only ever come here. 11/10 really.

I think the staff is great here and they are very accommodating. I have a dog that is old and doesn t really like people. They do such a good job treating her and understanding her.

NA

I want to be clear that my pet has always been well taken care of at Union Lake Hospital and boarding. I would ask that your veterinarians become more acquainted with individual owners preferences regarding treatment and long term care when difficult issues arise. A ONE SIZE FITS ALL APPROACH does not work. Thank you.

The staff was (and always is) great with Zoey who is reactive. That direct access room is a great option for those that prefer not to be around others. Thanks for everything.

Dr. Halley is AMAZING!

Always appreciate the prompt follow up with test results and return calls when I have questions!

The doctor and the technician did a wonderful job with my elderly, agressive, anxious dog. Experienced caring staff. Thank you so much.

We were slightly disappointed with the suggestions that were provided in accordance with the price we paid. We do not feel like we were provided with much information we didn t already know or hadn t already tried. We really liked the doctor and experience overall, but came away feeling like we didn t really learn anything new about how to fix our issue. We know that there is nothing wrong physiologically with our pet, both from our own observation as well as her primary care visits. None of this is a knock on the character or quality of the staff and facilities, but rather a disappointment in not coming away with confidence that we know anything new about how to help our pet and address her issues.

Love this place!

I have been a customer of ULVH for many many years. The excellent compassionate, and care has been outstanding. To all the staff including hospital, emergency care, training, grooming, daycare, bed and biscuit thank you for all that you do. Karen Dutton

It s getting very expensive. $51.10 for a fecal test?!?! Also the fact that the online store items (even if unopened and not expired) cannot be returned to the store is not good. I have 1.5 years worth of Simparica Trio that the store won t take back. And, I had to switch over to a year s worth of Simparica and Interceptor for 2 dogs... made it a very, very expensive visit. I will not be buying anything else from the online store.

Please email electronic copies of vaccination records.

I usually see Dr. HERDON,but do to a personal emergency I saw Dr. Plein. He was very caring, friendly, & very helpful.

I came in foe a scheduled appointment and my pet has an additional issue which needed to be addressed. I had to make a second d appt for this additional issue and this appt was billed as urgent care. Seems like this could have been addressed on the first visit and that if another visit was needed that it should not be billed as urgent care especially so he it was scheduled and not a walk in.

I only saw the technician . My appointment with the vet is coming up .

We had a great first visit with Kristin and can t wait for our next visit.

Jeff and I appreciate ALL that was done for OSCAR during this time. He is doing so much better and again THANK YOU TO ALL!!!

ULVH & ULPS is absolutely the best in helping us take the best care of our dog, Koda. To say we appreciate you would be an understatement, I wouldn t trust Koda to go anywhere else. Thank you for all you do, it really is appreciated.