Review( 589 ) : 851 / 2256
Staff Provider Facility it self Waiting Time Fees
My first visit I hope I feel the same on all my future visits.
Review( 587 ) : 852 / 2256
Staff Provider Facility it self Waiting Time Fees
It felt different this visit. Much kinder staff and cleaner waiting rooms.
Review( 586 ) : 853 / 2256
Staff Provider Facility it self Waiting Time Fees
Thank you for your exceptional veterinary care!
Review( 585 ) : 854 / 2256
Staff Provider Facility it self Waiting Time Fees
Everyone is always very nice and helpful. I love that your office is close to my home in case of emergencies. The doctor was very nice and it shows how everyone loves animals there. Thank You
Review( 583 ) : 855 / 2256
Staff Provider Facility it self Waiting Time Fees
Everyone was so nice and great with my fur baby. She s very high energy but they were able to keep her under control without scaring her.
Review( 581 ) : 856 / 2256
The staff was great. I was allowed to wait in a part of the lobby check out area away from a large, loud barking dog. Although I was later advised he was very friendly, it did not seem so when he lunged at us and his owner struggled a bit to restrain him.
Review( 579 ) : 857 / 2256
Staff Provider Facility it self Waiting Time Fees
I feel that offices that serve the public should not be closed over the lunch hour. Especially not 1p-2p. The door was locked when I arrived for my 2pm appointment?!. I like your vet clinic. But, having worked my entire career in the medical field, I feel it is rude to close the office an hour everyday. Just my opinion. Having someone to answer phones, see clients, etc, seems more respectful to me. Thank you for taking care of Mia.
Review( 578 ) : 858 / 2256
Staff Provider Facility it self Waiting Time Fees
I left thinking I could get surgery for my kitty pretty quickly. Instead I have a consultation in a week. That is partly due to my own schedule.
Review( 577 ) : 859 / 2256
Staff Provider Facility it self Waiting Time Fees
The staff is very nice and Dr Dean is excellent
Review( 576 ) : 860 / 2256
Staff Provider Facility it self Waiting Time Fees
My husband always brings our pets in for appointments and returns with glowing reports about how well he is treated, how knowledgeable the staff is, and that our pets get such good care.
Review( 575 ) : 861 / 2256
Staff Provider Facility it self Waiting Time Fees
Good visit. Wait went a little past appointment time; maybe because it was a Monday morning? Always nice to see friendly staff regardless.
Review( 574 ) : 862 / 2256
Staff Provider Facility it self Waiting Time Fees
Dr Dean and Dr Kate are always efficient and caring. The staff is kind and helpful always.
Review( 573 ) : 863 / 2256
Staff Provider Facility it self Waiting Time Fees
So happy we were directed to your facility. I am completely satisfied with the staff and Dr. Dean. Thank you for taking such good care of our Molly!
Review( 572 ) : 864 / 2256
Staff Provider Facility it self Waiting Time Fees
I saw Zach he does a great job he takes his time he talks to me and he cares about my pets
Review( 564 ) : 865 / 2256
Staff Provider Facility it self Waiting Time Fees
If client asks for extra services they should be informed what the extra costs before having them done.
Review( 563 ) : 866 / 2256
Staff Provider Facility it self Waiting Time Fees
The staff is very freindly and knowledgable. Great Animal Hospital.
Review( 559 ) : 867 / 2256
Staff Provider Facility it self Waiting Time Fees
It took me 4 days to get in with an emergency appointment and then when I got there they took in patients who were same day emergencies without an appointment. When I tried to schedule originally I was given one time to chose from each day. Being a doctor myself I can not do morning appointments. My only complaint is that the scheduling needs to be more readily available for those of us who cant take off work to bring in a pet.
Review( 557 ) : 868 / 2256
Staff Provider Facility it self Waiting Time Fees
Dr K is the GREATEST
Review( 556 ) : 869 / 2256
Staff Provider Facility it self Waiting Time Fees
All the staff is very attentive, and are very knowledgeable and friendly.
Review( 555 ) : 870 / 2256
Staff Provider Facility it self Waiting Time Fees
Dr Dean is the best! So kind and takes time to help you make the best decisions.
Review( 550 ) : 871 / 2256
Staff Provider Facility it self Waiting Time Fees
I m always very pleased with North Valley Pet Hospital. They are very kind people who look for the most efficient way to care for your pet. I have never been asked to do a procedure that would result in unneeded and costly treatment. I m very happy with this clinic and will remain a long time customer.
Review( 547 ) : 872 / 2256
Staff Provider Facility it self Waiting Time Fees
This was actually our 2nd time coming to North Valley. We brought our little Yorkie Samantha in the Saturday before Thanksgiving as our regular vet was closed. It was heartbreaking but we had to put her down. The staff there was so caring and patient with us. We received a beautiful framed certificate with her paw prints and a lock of her hair when we went to get her cremains. It was so unexpected and thoughtful. A few days later we received a sympathy card from the office and everyone wrote a comment - Not just signed their name. That was the day we realized we had a new Vet....We brought our 17 year old Yorkie Frodo in yesterday because he might be having some doggie dementia and he is also mourning the loss of his little sister. Dr Katie spent a lot of time with us and Frodo discussing all the options. We will recheck in 4 weeks. I am so thankful we have found this new Vet that really cares about our pet s and us. PS Forgot to mention - He is blind and Samantha was like a guide dog to him........
Review( 545 ) : 873 / 2256
Staff Provider Facility it self Waiting Time Fees
It was an hour wait in the exam room which made my dog very nervous. But they were busy so that was the only issue.
Review( 542 ) : 874 / 2256
Staff Provider Facility it self Waiting Time Fees
I was very happy that I was able to make an appointment and have my dog seen that same day. The staff have always been kind and the doctors are thorough and communicate well.
Review( 539 ) : 875 / 2256
Staff Provider Facility it self Waiting Time Fees
Barbara my pre-op nurse was Wonderful! She explained everything from start to finish. Kind and gentle.