Review( 745 ) : 826 / 2352
Staff Provider Facility it self Waiting Time Fees
My 2 Gordon Setters have been patients for several years now and I feel that appointment scheduling could be quite improved in that wait time with my pet seems excessive each time I have been in. On another level, since I am a full time resident of BHC, with excellent credit rating, but on a limited income, it would be nice to be able to space payments when they are over $100.00, which is almost always. (Just my thoughts/wishes>)
Review( 744 ) : 827 / 2352
Staff Provider Facility it self Waiting Time Fees
Someone needs to clean grass area outside.(poop). Put up a baggie stand by your fire hydrant for customers to pick up after pets.
Review( 742 ) : 828 / 2352
Staff Provider Facility it self Waiting Time Fees
Excellent service and very caring.
Review( 736 ) : 829 / 2352
Staff Provider Facility it self Waiting Time Fees
Love this place. Will come back again if need be
Review( 735 ) : 830 / 2352
Staff Provider Facility it self Waiting Time Fees
I enjoyed my visit with the Dr. and staff. They listen to what I have to say and take good care of my dogs. I have being going to the North Valley Pet Hospital since I moved here 19 yrs. I always tell my friends and anyone who ask where to take there pets. Best Ever.
Review( 733 ) : 831 / 2352
Staff Provider Facility it self Waiting Time Fees
It took one month for me to get an appointment. Pet care was great once seen. Staff were courteous and friendly.
Review( 729 ) : 832 / 2352
Very good service. I would recommend NVPH to anyone.
Review( 726 ) : 833 / 2352
Staff Provider Waiting Time Fees
I hope we can actually get in to the building by the next visit. I felt bad not being with my cat for her check up. Plus I prefer to talk to the vet face to face. I know you re trying to be safe, but maybe for vet visits you can ask people to wear masks. I have to wear one when I see the optometrist/optician. And we wasted a lot of gas sitting in the parking lot with our car running. Right now it s impossible to sit in the car for over an hour without it running and with the a/c on. Thank you...
Review( 725 ) : 834 / 2352
Staff Provider Facility it self Waiting Time Fees
5 stars to all.
Review( 723 ) : 835 / 2352
Staff Provider Facility it self Waiting Time Fees
Always attentive to my pet’s needs and owner’s concerns!
Review( 722 ) : 836 / 2352
Staff Provider Facility it self Waiting Time Fees
I am so glad I was referred to your office. It is nice to have found a Vet who has Avian experience and can care for my parrot Loki. The staff is always so professional.
Review( 721 ) : 837 / 2352
Staff Provider Facility it self Waiting Time Fees
I love this vet hospital. Everyone is so friendly and Dr Dean explains and understands very well. My husband says he’s the best vet. They take exceptional care of our dogs.
Review( 715 ) : 838 / 2352
Staff Provider Waiting Time
due to covid didnt enter facility
Review( 714 ) : 839 / 2352
Staff Provider Waiting Time Fees
Waiting outside with my dog on the inside for 90 minutes is unacceptable. Also to wait weeks for an appointment is difficult. But since I am happy with the current staff I will continue to use your services.
Review( 713 ) : 840 / 2352
Staff Provider Facility it self Waiting Time Fees
I appreciate Dr Kate s true commitment to my little dogs health and happiness. Dr Kate is involved in proper care and her love shines through. Thank you Dr. Kate
Review( 712 ) : 841 / 2352
Staff Provider Waiting Time Fees
Because of the excessive price for dental work, I will not bring my dogs back for dental work. I ll make the drive to Las Vegas. I pay 50% less for dental care in Las Vegas. It is sad that the cost is so excessive that many pets needing dental care will not receive it. You are pricing yourself out of the pet care business and into the pet luxury business.
Review( 711 ) : 842 / 2352
Staff Provider Facility it self Waiting Time Fees
Office facilities were unseen this visit since the office was closed to patients (Covid19). All personnel met outside and took our pets inside the building without their humans. All staff are consistently courteous, caring, and very thorough. We love North Valley Pet Hospital!
Review( 710 ) : 843 / 2352
Staff Provider Waiting Time Fees
I want to know when the front lobby opens to public since coronavirus started and the office is closed but only employees can get in, public cant get in. So now I want to know when it will open to public again.
Review( 706 ) : 844 / 2352
Staff Provider Facility it self Waiting Time Fees
Love the fact they caught an ear infection on our little guy, contacted us and treated, he’s seems so happy :) pretty attentive bunch!
Review( 704 ) : 845 / 2352
Staff Provider Waiting Time Fees
.Besides having to wait in a hot car, which I fully understand. The staff was trying to make a bad situation better which they should be recognized for.
Review( 701 ) : 846 / 2352
Staff Waiting Time Fees
I am very concerned about the service. My cat, Nermal is still groggy, not eating after she went in to be shaved on Saturday. She also has a large cut on her back leg that we were not told about and the cut was rough, I am not worried about the looks, just the cut, and her grogginess. I am not able to pay for another vet visit. She has not eaten in 24 hours and drinking little. I am very concerned.
Review( 700 ) : 847 / 2352
Staff Provider Waiting Time
Although we couldn t go in with our dog, the person who got and returned him took the time to answer my questions fully even though it meant standing outside in the heat. She was extremely friendly. We are new to this clinic and are glad we found it.
Review( 699 ) : 848 / 2352
Staff Provider Facility it self Waiting Time Fees
Because of COVID, I wasn’t able to go inside the facility.
Review( 698 ) : 849 / 2352
Staff Provider Facility it self Waiting Time Fees
My favorite Vet in town! All of my animals have been there. From birds, dogs, and cats. Dr. Dean and his wife are good people!
Review( 692 ) : 850 / 2352
Staff Provider Waiting Time Fees
With the current COVID guidelines in place we call from the parking lot when we arrive, a staff member picks Bentley up from the car, treats him and returns him to us. Well organized, courteous, understanding-staff is great!