Staff is always amazing!

Very satisfied with the friendly staff and visit. Thanks to Kaitlin for the special care with Diesel.

I appreciate the love you give to my cat, my baby (Albie). She is a very important member of our family.

The staff was very helpful and friendly. I feel very comfortable with this team taking care of my dog which is my BABY!! I highly recommend this office!

Every conversation was about selling a service or care. Titus wasn t a concern.

The girls who I spoke with pertaining to my 2 dogs that they saw and treated. My appointment was over$1000.00 and they misdiagnosed my 2 dogs. I expressed they haven t gotten any better but extremely worse. They had me go in to pay for another medication that also didn t work. Then I had to ask for a follow up appointment because both dogs were extremely worse. The receptionist I first spoke with said it s going to be 37.50 per dog for the follow up appointment. When I called to confirm the appointment that I had to wait 2.5wks for. It was confirmed then I was called back and said it had to be rescheduled for another 2wks.i told her that that is not acceptable, my dogs are in pain she said she emailed me my dogs records. They weren t going to see us anymore. I wasn t emailed their records. 1 of my dogs is going to have to be put down. Due to misdiagnosed and lack of CARE AND CONCERN!!!!! the woman I spoke with who stated she was in charge was trying to charge me the full price for both dogs I told her no, this is a follow up. That s when she sent me their records!!! HORRIBLE SERVICE! SOLELY DUE TO THEIR LACK OF SERVICE AND MISDIAGNOSING BOTH DOGS MY 1 HAD TO BEE PUT DOWN!!!!

Thank you all for your kind care of both of our cats.

Nothing negative! Always a great experience.

The staff is wonderful. It was so nice to get a call the next day to see how patches was doing. Dr Jeboda seemed very thorough and I appreciated her call the next day and having her go over Patches bloodwork. Thank you.

N/A, I have been very happy with LTAC!

The staff is very friendly and I always recommend this company but I would like to be able to go in with my animal while they are being evaluated. I was charged a “drop off” fee but wasn’t given the choice to wait or leave while being evaluated.

I would like staff to be mindful about how expensive things are. It often feels like I am being sold stuff without explaining how necessary each component is. Stop making me feel like I am a consumer being sold stuff and more like a real person bringing a patient. Otherwise it s good, staff is helpful, and my cat ends up better eventually.

You all are always so nice and patient with us and Luna.

Outstanding job

Thank you all for taking such good care of joy.

Great staff and doctor.

Loving Touch Animal clinic has always treated us with absolute kindness and are the reason both of my cats are healthy.

Thank all of the staff and also Dr. Smalls. It is the best place I have ever been to. My cat got out of his carrier and it was raining . About eight staff members came out to find Owen and they did find him. What a relief it was. All I did was go inside and let them know I couldn t find Owen and they were on there way to find him. I was so grateful. I could go on of the kindness and care. The care was unbelievable. Oh my goodness I was amazed of them caring to give Owen the best care. Thank all of y all very much.

I appreciate the careful thought in finding possible solutions and finding a quicker appt time rather than having to do emergency

I was very frustrated with my recent visit. The providers were direct, but came off as unfriendly and only there for a job. For reference, our last provider was incredibly kind, supplied our pet with treats, and even sat on the floor to allow our pet to warm up to them. They also spent more time with us to better explain how to use certain medications and were incredibly receptive to our questions. I didn’t get any of this from Loving Touch, which was so disappointing. No matter my questions or suggestions, I felt unheard. My pet was treated as if they would bite or attack, even though they are docile and kind. The providers, except for one male assistant (you were great!), failed to explain any medical terminology, procedures, and necessities and left me feeling lost. I left feeling upset by the lack of care for pets themselves but also for their owners. I probably will not return until there is a change in staffing and procedures.

I do not like that my dog was taken out of the room to get his shots, nails clipped, and ear medicine applied. The room we were in was a big room too. Every vet I’d been to before would do everything in front of me. This gives me piece of mind and makes my dog less stressed.

Everyone here are amazing! I feel well informed about the service being provided for my puppy, I never feel like there a surprise expenses that pop up. I also feel they care for their patients and this makes it easier for me to leave my pup.

Received great service

I love Loving Touch Animal Clinic. They are about the animals and pet parents.

Love this place. The guy Chris we worked with was awesome. He was very knowledgeable and helpful. Would highly recommend this practice!