So upset that we are still not allowed to accompany our pets. My dog is typically nervous at his visits and without me with him, he was so upset and worked up, he was muzzled. I feel this definitely could’ve been avoided. There are many other offices that I know of that are letting 1 person accompany their pet so I don’t understand why your office is still under this restriction.

The last question does not apply as we were not allowed into the office. While I understand the reasoning behind having people stay in the car, I believe it would have been better if one person could accompany their pet and ask questions during the exam.

Sometimes it is a long wait to get an appt. with Dr. Parendo, but I believe that is because he is good at what he does and that he is worth the wait. My dog has long had problems and my other 2 vets, having since retired, were unable to help him. Dr. Parendo has been able to try different methods to try to help him and I m keeping my fingers crossed.

Fantastic service, kind, thoughtful, knowledgeable Dr. and staff. Thank you.

Adopted pet. Don’t feel like papers presented were fully read

I love that you guys take good care of my cat. You saved his life a few months ago and this past week you helped him stop itching. Thank you so much. allison ehrling

All the staff at St. Francis are phenomenal. They go the extra mile each time I interact with them. Sam is especially caring, helpful and professional with Shea. Always request her to be with him. The administrative staff are smart and helpful. So professional. Yesterday was Sheas first appointment with Dr. Rufralo. She Took the time to explain everything to me and I feel better equipped to handle his minor issue. Dr. Rufralo also called me tonight with results. All good by the way. I love St. Francis Hosputal for Animals!

Loved the new system it was so much easier for me with kids not having to go in ??

Doctor and staff were great. Unfortunately I had to make it an urgent visit, paid a higher fee and waited a long time but my pet was cared for well.

Unfortunately I was unable to answer the questions, but I would like to say that all questions 1-6 value were excellent. I would also like to add that I am extremely grateful that I was able to get an appointment thru urgent care. Thank you to very much.

Everything was excellent and I gave you all 5s but I don t know if they showed up. We only trust Dr. Parendo and his staff. We feel that Rosie is completely safe while being cared for at St. Francis Animal Hospital. It was a bit unnerving to not be with her, though I hope the COVID-19 is gone soon so we can be with her on her next visit.

I answered clean facility with 5 stats because even thought I waited in car in the past everything was clean!!!

My cat gets VERY stressed going into a carrier and going to see the doctor. The staff took all necessary COVID protocols and made sure my kitty was taken care of well. I can’t thank them enough for the care he received.

Could not rate the cleanliness of the office since we did not go in due to the pandemic. All staff were personable professional and explained what was happening as welland open to any questions we may have

Thank you Dr. Parendo for your time with us on the phone about Meeka-boo. We appreciate your care and concern for her health.

I LOVE the St. Francis team!!!! You guys continue to blow me away with how helpful & caring you are! Thank you all for everything you do.

Piccolo & I had a wonderful experience. Thank you for being so kind to Piccolo & I.

Everything was great! Is it possible to get a reciept for my records? Thank you so much for taking Henna so quickly, we were frantic. Have a great day!!!

I want to thank you so much for seeing my cat on such short notice. Everyone was helpful, kind and very caring.

Due to Covid had to wait in car. Staff was very nice and dr took tine explain everything that was done.

well managed. We had an urgent care visit at 11am and were on our way home by noon.

I indicated that my dog has a sore on her right front paw, when I spoke to the office assistant, upon arrival. After the appointment was over, I asked the doc about it and he said he was unaware of it. My dog continues to have this issue and I will now have to schedule another appointment. Please call me at 631-567-0367. Thank you.

Dr. Polhanky is great. Very knowledgable and takes time to explain things in simple terms. Denise is great as well. Always friendly and efficient and treats the pets with love and care.

Hopefully we will be able to come back into the building soon. It’s hard not being in the exam room and getting a more personalized experience. I do think, however, everyone is doing the best they can under the circumstances.

The care Mac received was exemplary!! The staff is compassionate and truly exhibits their love for animals.