You re attention to detail during the covied crisis was very good. I m sorry that I could not see the new that personally, But one day I will be able to and I can have his picture on my phone instead of my cat!

Most people can t afford thousands and thousands of dollars to save their pets. If vets really cared they would allow payment plans.

The staff is always friendly and makes my anxiety for my dog at ease

It took a while to get an appointment but it is completely understandable since your office had a positive case. It stinks not being able to come in with my dog since he has anxiety but again completely understandable. Dr. Perando was great in communicating with me after my dogs visit.

I have been a client of St. Francis for a very long time and have always been extremely happy with the care and service. The staff is amazing, so caring and genuinely concerned about my pet.

Our visit was absolutely amazing. Dr. Parendo answered every single question and was extremely informative. The staff took such amazing care of our dog. We are extremely happy.

Can’t say enough good things about Dr.’s and staff at St Francis. I have the utmost faith in their care of my furry friend. They’re always caring and attentive to both my dog and myself in their explanations of the visit and any of my concerns

Very professional, thorough, friendly, compassionate, understanding and great care for my pet. Thank you everyone for a pleasant experience.

They were all so kind and caring ! So thankful for their care

Thank you!

The doctor (Dr Palchenke) was super thorough and personable! The staff is super friendly as well

I appreciate ALL of the efforts of the St. Francis team. It’s about the teamwork to achieve the goal and hit the mark with a bull eye. Stay safe and THANK YOU to you all for keeping us ALL safe. God bless

I was very impressed and completely satisfied with the care Jetty received. I felt all went above and beyond. Thank you.

The online website isn’t easy to use. I had trouble changing my password and getting to the site

Hope to actually get in your office next month when Rascal comes in for his second appointment December 16th. I can only hope!

Dr. Parendo is the most compassionate doctor we have ever encountered and the staff is exceptional!

Dr Parendo does not have enough availability, especially in times of crisis

It really is amazing how everyone truly cares about Lucy. It’s like she has her own little fan club at SFHA. No wonder she loves going!

Very supportive and explained everything

My experience was wonderful, Jennifer was so sweet to Maddie. Thank you

Everyone was great

Everyone was amazing, as usual!!!!

Always very helpful, friendly and nice! They made my dog feel comfortable and less anxious about the visit

Given the current COVID concerns it is understandable that the “in person” component of our visit was not the best. We did ask to meet the Dr. and with little issue we were able to meet Dr. R., the explanation of how the visit would go didn’t mention that the Dr. would be available to meet so we were concerned until someone with better ability to communicate straightened out the situation. So, without complaining I would simply recommend that the receptionist or whomever answers the phone undergo a bit of customer service training to better communicate with customers about your visit process.

I’ve been a patient through many pets since 1978. It’s always worth the distance and the care. The staff and Vet Staff is always professional and the beat! Thank you!