Review( 7629 ) : 1 / 7435
Overall satisfaction Staff Services provided
I thought it was great how they wrapped my kitty up with a blanket. He was very calm during the visit. Dr. Glaser was extremely knowledgeable and did not rush the visit. Definitely felt we have a solid care plan in place.
Review( 7628 ) : 2 / 7435
Overall satisfaction Staff Services provided
I do speak highly of Pewaukee Vet Service, but I don t tell people to mention my name as new customers. I m more in it for being a good neighbor and having excellent providers in our community! ;) You guys have been taking care of our furry family for 14 years - it s something that has come up in conversation at the dinner table when we talk about where we will move to in the next 18 months. We want to be close enough to stay at PVS!
Review( 7627 ) : 3 / 7435
Overall satisfaction Staff Services provided
Dr Baker is great!
Review( 7625 ) : 4 / 7435
Overall satisfaction Staff Services provided
Doc Baker is the best. He fully explains what and why he is doing with out fur baby.
Review( 7619 ) : 5 / 7435
Overall satisfaction Staff Services provided
First time client, and have nothing but great things to say from our first visit.
Review( 7618 ) : 6 / 7435
Overall satisfaction Staff Services provided
I would recommend when the doctor is doing a yearly exam that you allow the owner to be present with the pet. My dog went to the back room with out me for nail trim and anal gland treatment and when the vet came in the room he said he did the exam while my dog wa in the back room. I wanted to go over my senior dogs issues together especially since it was a yearly exam. Dr Matt is a very good doctor but I have heard other customers complain that they do not like the way the clinic handles the exams without the owner. I ll just request it next time and I m sure it will not be a problem.
Review( 7617 ) : 7 / 7435
Overall satisfaction Staff Services provided
I mentioned this to Dr. Baker during the appointment, but will repeat here for the practice leadership to see. When we brought Morty in to have his ear checked, a vet tech brought him back out in <5 minutes and assured us that he had a skin tag on his left ear. He was not seen by a veterinarian. When we saw Dr. Baker and showed him photos, he immediately recognized it as a histiocytoma, and recognized that it was already resolving. It was discouraging that we were given wrong information the first time we brought him into the office, and that he was not seen by a vet. While the technicians may be experienced, perhaps they should not be providing diagnoses without the supervision of a veterinarian. We appreciate that Dr Baker recognized the issue, and explained what we should expect in the healing process.
Review( 7616 ) : 8 / 7435
Overall satisfaction Staff Services provided
I only used the boarding service. I was very pleased with the staff and facilities. I had no worries. I can see why my son and daughter in law go here. Thank you to everyone.
Review( 7614 ) : 9 / 7435
Overall satisfaction Staff Services provided
When the vet tech was about to take Cooper to the back to draw blood, I asked her if she could trim his nails and she said yes, however, she failed to inform me that I would be charged $30 for the service. Had she done so, I would have declined. Given the high cost of the veterinary appointment based on the other services needed (shots, labwork) and the fact that we have been customers of PVS for almost 20 years, I would think that something as small as a nail trim would be, and should be, complimentary, or at the most $10. I was disappointed and annoyed to see a charge like that on my invoice.
Review( 7612 ) : 10 / 7435
Overall satisfaction Staff Services provided
We very much appreciate the staff making time for us in our emergency.
Review( 7610 ) : 11 / 7435
Overall satisfaction Staff
I am a new client, and this was my first visit. I was very satisfied and appreciative of the friendliness and caring of Ellie. Thanks to a referral by Lynn Crowell, I found a good place.
Review( 7609 ) : 12 / 7435
Overall satisfaction Staff Services provided
The doctor and her assistant were great.
Review( 7608 ) : 13 / 7435
Overall satisfaction Staff
Dr. Mallow was very compassionate and informative. Greatly appreciated the follow-up call. Very nice first-time experience with her.
Review( 7605 ) : 14 / 7435
Overall satisfaction Staff Services provided
My previous veterinarian, Dr. Kelly Flowers, was incredible personable and spent a lot of time with my dogs. She always explained what she was doing, what to consider with regard to each pet - proactive healthcare. Dr. Amanda barely introduced herself (I had never met her previously) and while she was kind and pleasant, the majority of the exam happened when my dog was outside the room - presumably in the back of the office while labs were being drawn. Therefore, I didn t have much visibility to what was being checked during this annual visit. I wasn t as impressed with Dr. Amanda as I was with Dr. Kelly and would consider requesting another vet in the future. To be clear, there was no issue and nothing wrong with the visit; it simply felt impersonal and lacked the energy and solid, proactive advice that I had previously enjoyed from Pewaukee Veterinary Service.
Review( 7602 ) : 15 / 7435
We were very pleased with Dr Baker and his assistant. He explained things very well and gave us options for her heartworm care. After her appointment, he called me personally with the results of her labs. We are very happy to be part of your team for Josies s care.
Review( 7599 ) : 16 / 7435
Overall satisfaction Staff Services provided
Every one we interacted with was great. I appreciate the help and patience with my dog as he is very scared around people.
Review( 7598 ) : 17 / 7435
Overall satisfaction Staff Services provided
Everyone was amazing and I m excited for Remy to have a loving place to stay healthy.
Review( 7597 ) : 18 / 7435
Overall satisfaction Staff Services provided
Dr Hillary is a new vet for us and we are very happy we chose her. She addressed all of our concerns and spent as much time talking with us as we needed. We look forward to seeing her for the rest of the pack!
Review( 7596 ) : 19 / 7435
Overall satisfaction Staff Services provided
I didn’t know about the referral program, but I referred Andrea Yanacheck to you a while ago. I currently recommending you to my co-worker, but I’m unsure if she will change vets. Their last name is Hitzemann. You guys are the best!
Review( 7594 ) : 20 / 7435
Overall satisfaction Staff
First time with Dr. Hillary. She was easy to talk with, she listened.
Review( 7593 ) : 21 / 7435
Overall satisfaction Staff Services provided
So pleased with this vet, particularly the staff I interacted with during my dogs’ appointment on 06/15. The front desk was kind and prompt. The vet techs and vet were amazing. I have a dog who is very fearful, but everyone was so patient and accommodated him. Thank you.
Review( 7590 ) : 22 / 7435
Overall satisfaction Staff Services provided
Dr. Matt answered our concerns. Performed what needed to be done, and followed up the following day! I’ve been a customer for 10 years without a negative experience. The entire staff is amazing!
Review( 7586 ) : 23 / 7435
Overall satisfaction Staff Services provided
I ve been a client for several years and have always promoted PVS as top notch. However, this last appointment for my dog s annual exam was a stressful experience for me and Missy. Missy left with bandages on three of her legs and panting excessively. She was stuck with a needle multiple times and the tech was still unsuccessful in drawing blood. Now I have to subject her to another stressful visit a week later. This has never happened in all of my previous visits. I m not sure what was different this time but I ve never been told that they were unable to draw blood due to Missy s behavior or her being dehydrated. I m hoping my return visit on Saturday is a much different experience for Missy. This is my first negative review ever for PVS.
Review( 7585 ) : 24 / 7435
Overall satisfaction Staff Services provided
I saw a new vet. Dr Amanda. She was very thorough and took time to study Black Jacks history. I appreciated that since my cat has several health issues. I will continue to see her. Also I spent time with Emma. She was very patient with Jack. He is not happy when we visit the clinic, but she made him feel very at ease.
Review( 7584 ) : 25 / 7435
Overall satisfaction Staff Services provided
Dr Baker is a wonderful vet, so thorough and patient with our dogs. He goes over everything with us, always gives a follow up call with test results. We very much appreciate him.