Was just seen 2 days ago and received call today stating Zippy needs wt and shot. We was done. But no mention of shot. Will wait until next visit for that. Will not make special appt for it

I love the email notifications but feel that the information for reminders are not updated in a timely manner. For instance, I received a reminder on 11/30/19 that Winnie is past due for a lyme booster. Winnie was brought in for a tech appointment on 11/26/19 for that booster. This has happened in the past too for other things. Not sure if there is a solution to stop the reminders from going out as soon as the treatment has been done. Thank you! Rosie Blanchette

always very happy with everything,

It’s always a great experience at this veterinary hospital. Everyone is professional , and Dr. Pitcairn is wonderful.

They were excellent and took me in 1hour early. Kudos to all and happy turkey day

Keep up the good work!! We are lucky to have you.

My poodle had a tech appointment. She was taken from me, which is not going to happen again because she is not comfortable when I am not present and things happen that could be avoided. I asked the tech if her bowels had let go because she loses control of her bowels when she gets nervous. I was told, no. When I got her in my vehicle, I realized something had happened. I had to stop in a parking lot and get out and clean the entire back end of my poodle as she was covered in excrement and her glands had expressed because she was stressed. I don t know how this could have gone unnoticed because blood was drawn from her back leg. The stench was disgusting and hard to miss. Someone s attention to detail really sucks. Also, the staff needs to buckle down on clientele. There were people waiting for appointments who were acting like it was a daycare not a pet hospital. One dog was insane and got loose twice from its owner. They need to establish some rules. Hell, a simple reminder that it is a hospital and not the local dog park would be helpful. I was happy to get the hell outta dodge before it hit the fan because people were very careless in their conduct, and they had zero control over their dogs. One dog was crapping all over the place as a woman stepped in it and one of the dogs ate it. The clients did not seem to care. I was concerned for the health and welfare of my own dogs. If you acted like that in a regular hospital, you d get thrown out on your ass.

all excellent !!!karen maciulewicz

So nice to be back at CFVH with Dr. Rickard and all the staff. Thanks so much. Vicki Bancroft

Thank you Jean for seeing both Ben and Scribbles at the same appointment your worth me driving a 3 hour round trip to know our kiddos are receiving the BEST care - ?????? thanks Holly and June

Check out is sometimes a bottleneck and takes too long. It would help to have more than one person responsible for checking out customers after their vet appointment. Pet food costs are higher at Chase than at other vet clinics. Otherwise, great veterinarians and helpful, compassionate & professional assistants.

Who is pauleen?

We had a more than normal wait time due to an emergency. Obviously, this was no one s fault so the wait was not a problem. Definitely appreciate the time and care given to Tia so would not expect anything less for other pets brought in for care.

I waited for approximately 40 min past my appointment time. I was understanding as the office squeezed jojo in to be seen.

Very satisfied with everything.

We are new clients at Chase based on numerous recommendations from friends. We are so happy!! Sky flirted his way around the office and enjoyed all the cuddles and liver treats!! Thank you so much for your loving care and wisdom.

I am grateful for the knowledge and care that Dr. Pitcairn provides to my pet and me.

Have never been up set or dissapointed with the care and this last visit was as always great.

Dr. Rickard is amazing

We have been very happy for many years with the care our pets receive at Chase. Thanks so much- you are a trusted partner in our pet s well being.

Thank you for your caring staff and attention to details.

Dr. Pitcairn is the best. Can t ask for a better veterinarian or person to care for our animal family??

Only issue is the wait time to check out. Would be nice to get some way of billing clients so their animals don t have to wait around while the bill is processed.

Dr Pitcarn is the best and the girl who helped was amazing!

Keep up the good work! I ve always been pleased with them. When our furbaby was Tiffany was extremely sick they were super supportive right up to the end of her life. They all care deeply for your pet and you. They listen to you and give you the knowledge you need to care for your furbaby. Now a year and a half later we ve finally adopted a new furbaby and I m still very pleased with them.