The staff is all so nice. I really like the vet tech because she is so nice and loves her job and the animals.

When my pet needs to be seen for a medical reason that he has already been seen for more than once, I would prefer that he is seen by the same Dr. that he has already seen and been prescribed treatment for the medical issue. It becomes Very confusing when 3 different Dr.’s there have seen my pet for the same medical issue within the past yr. I feel like I’m spending Alot of money, but yet getting nowhere still in treatment for my pet.

Staff were very knowledgeable and our visit was a great experience.

The doctor and technitions are very nice and good to my Riley. Will never go anywhere else.

Give Dr Megan a raise !

There was no explanation of any part of the bill. I spoke with colleagues at work who said their pets receive complimentary nail trim instead of $24.96. They were very surprised by the amount of her bill. Jetta has been coming to Cayuga Vet since she was 6 weeks old when we got her. I appreciate Dr. Megan very much

Very pleased with total appointment. All questions were addressed, we weren t rushed and everyone was friendly and professional.

I am honestly overwhelmed with the customer care and service provided by Cayuga Veterinary services. In an emergency, this office was welcoming, helpful, friendly, compassionate, informative.....I simply couldn t have hoped for more.... Where several other local Vet s refused to see a new client (even in this urgent situation, after having spent the previous day at Cornell Emergency .....and having Cornell request I see a local vet if the issue persisted....) Cayuga Vet got me in QUICKLY, allowing me to get my pet the help he so greatly needed. we are more than grateful for the care we received, and will be switching all of our pets over to the care of Cayuga Veterinary Services moving forward.

I don’t think it should matter if someone request an appointment online with a pet that is afraid of going to the vet. You have us fill out a questionnaire and I checked that my dog was afraid and had to have Gabapentin and trazadone the last time she came. We now have to visit again so she can get her vaccinations. I feel the staff and the veterinarians should also look at the questionnaire and the patients records when an appointment is made for an animal and you should call and say hey we need to call in a script for your pet for them to take before the visit.

I forget just how pricey this place is. Billing for literally anything and everything. I was nervous when the doctor seemingly forgot he had already given my dog his vaccination and was grateful for the nurse who helped to remind him. I did not expect an additional charge for the doctors decision to empty my dogs anal glands. This visit well exceeded my price range and I may need to look for a vet with more affordable prices. Over all though everyone was very kind and the place was very clean.

When I called to make my appointment, I asked for an estimate on the total cost to get my cat neutered, I was told only $450, but he made it seem like it was more. I asked for clarification and I was told the 450 again, when the total cost actually came to almost 700. The experience booking my appointment was frustrating and took more time than I expected, but I loved the actual veterinary office and the staff that tended to me during my visit.

Dr. Echols was wonderful. So was her assistant Meghan.

I tried several veterinary hospitals to see my dog after he got hurt, and they all turned me away. You were the only one to see a pet that is not currently a patient, and were able to get him in quickly. It was much appreciated.

Very nice, friendly and professional staff. I called upon opening and was able to get in right away for an emergency appointment. Also the staff was great in carrying my carrier in for me. I am very grateful to have your practice nearby :)

Nice, Helpful & Informative!

Great friendly staff and Dr walker is so smart and thorough!! Glad we have them in the community

The provider was a little less friendly to my mother, and owner of one of the three pets I brought in.

I was not brought into the room with my dog and he ended up with a pretty decent cut & hematoma from where they attempted to take blood. I was not told of the injury/error at all and when I called to inquire about it they acted like it was of little importance. I also emailed bc I wanted the doctor to look and assess it to make sure it didn’t need further treatment and again received a call from someone other than the doctor acting like it was nothing. I’m extremely unhappy about the whole situation.

Our first visit! Dr. Megan was beyond amazing. She was so patient and knowledgeable. We are customers for life!

I wish there were more office visits available so I don’t have to pay extra for my sick animal to be seen sooner

Was not told an estimate before paying, other than that everything was amazing!

thank you for seeing the stray cat birdie..she looks better already!! Jeanne kuhfta

My dog got sick over Memorial Day weekend... He wasn t eating or drinking... I called Tuesday morning and I got right in.... I just can t thank Dr Megan and her staff.. I also have to thank the receptionist..(I) wish I could spell his name but I can t...anyways Ewok is on the road to recovery.and I/ we can not Thank You enough.??.

I just feel that when you call with a question (mine was a post op question) that someone should call you back. I didn’t receive a call after my initial call and had to call the office back. Glad it wasn’t an emergency!

Dr. Megan is wonderful!! The entire staff is excellent and we appreciate the gentle and caring way they treat Chica.