Difficulty rating. Yes would return and 4 for each of the questions

Wanted cats dewormed. Didn’t know procedure was that I would have to do it. Perhaps this should be explained prior to pick up of animals

I m really not happy with the inability to see the vet with my pet. I don t mind wearing a mask if it s for health protocol post Covid but not being present when one of my pets is being examined and treated is stressful to both myself and my pet.

The vet gave very thorough explanations

I’m so grateful Dr. Isabel was able to help us quickly and efficiently. She took great care of our pup.

Fabulous, friendly service as always.

Thank you for working with me to help my difficult dog. I really appreciated all the staff who helped us.

Your clinic has been so professional and kind. Our first visit to your clinic was when our frenchie was full of allergies. You treated me with compassion when I was in a panic. I also brought our English bulldog “Dickie” for a second opinion and X-ray and although it wasn’t the outcome when hoped for, once again shared the devastating news in a private room with me. A week later we received a sympathy card, our own hometown vet never did and they had put Dickie down. Recently our horse needed meds and last min was able to get treated in the same day. Thank you ????

Great service everyone was so helpful cheerful and knowledgeable will definitely recommend this place to anyone how cares about their pets. Thanks. Jim&Shep

Cerah is always knowledgeable, helpful and was able/willing to squeeze me in quickly, even with her very busy schedule

Great, friendly staff. Offered to give my dog( not visiting that day) a medication that needed to be applied to skin, which I couldn’t do, because of a hand injury. Dogs broke my finger rushing to go in- not usual reaction to vet clinic! 50 years a client!

Thanks Dr Marthe for going above and beyond for my pup! I know she’s in he best hands with you and I had no hesitations that you’d do everything you could to keep her healthy and happy.

Couldn’t be treated any better. So lucky to have you!!

I would like to be able to go into the rooms with my dogs so I can ask the vet the questions I have directly

It would have been nice to have things explained to me after the appointment more.

We are new to the vet as we recently moved into the area. I found it odd that we were not in an examination room with the vet and our dog. This is new to us as past vets we were able to be face to face with the vet as the examination and vaccinations were completed - being able to answer questions and have discussions.

You Guys Are Awesome ! Absolutely Love The Team And The Friendliness Of The Team Is Awesome ! Very Helpful & Very Kind !

I really dislike the fact that we can’t go in with our pets. This is a stupid practice. Covid is over and you need to go back to allowing pet parents in with their pets.

Good friendly professional service. The star rating on the survey doesn’t work.

Amazing staff. My hairless cat Chanel and my dog Rocco had dental work done.They were taken care of and staff even called to let us know they found a cracked Molar on are pup. Worth the drive from Edmonton. Busy place and that says a lot. We will be back.

I found the front end staff most friendly and helpful Thank you.

I would recommend this practice to all my friends and neighbours.

Everything was fabulous. I wasn t able to select the stars above. Dr. Isobel answered the emergency line immediately and was able to walk me through my concerns and come up with a plan. Holly was able to check us in early Monday morning, she remembered us and our fur babies. She was able to get Kochanie in not only for her lip augmentation aka stitches but also move up her spay so that Kochanie did not have to undergo anesthesia twice. She organized as well to have her tattooed and microchipped. She had quite the day at the Barnorth spa. A whole new girl.

Wonderful service - friendly knowledgeable

I met Dr. Isabell for the first time. She’s well suited to this amazing clinic that’s filled with kind, knowledgeable and smiling faces. I can’t thank her enough for her sweet demeanour even at 3 am. It’s always a joy going to BarrNorth even in tough moments. Thank you all for being amazing!