Review( 978 ) : 376 / 447
Staff Provider Facility it self Waiting Time Fees
I understand you are an ER so I completely understand the wait time. 2 Stars for follow up staff I spoke with on the phone the next day we came in. I called to get copies of X-rays and request the Dr. call me so I could go over X-rays and the notes that were sent home. I have many follow up questions. The receptionist was short with me and was pre-occupied as she was distracted and wasn t giving me her full attention. After I finished explaining to her why I was calling she proceeded to tell me there were multiple emergent cases that had come in(which sha already told me). I said so are you going to put a note in my file for the Dr. to call me?? She then asked my name and said she would make a note in file. After that I was placed on hold to see if Dr. was available to speak with. I was on hold for 39 minutes and 7 seconds before I hung up. No one ever got back on phone to address me. The first day we were there I would give staff 4-5 stars they were polite, caring and made sure we understood everything. I still have yet to get any answers. I will be calling again this evening.
Review( 977 ) : 377 / 447
Staff Provider Facility it self Waiting Time Fees
The vet and the vet techs need to spend more time explaining what is going on. Flying in and out of a room not allowing time for questions is really hard for someone who has no idea what is going on and is emotionally going through something too.
Review( 976 ) : 378 / 447
Staff Provider Facility it self Waiting Time Fees
Review( 975 ) : 379 / 447
Staff Provider Facility it self Waiting Time Fees
The doctor didn t examine Katie before she made recommendations.She thought Katie was a boy because that was what she had been told. I will never be back and will never recommend you. I paid roughly half of the examination fee and shouldn have paid anything.
Review( 974 ) : 380 / 447
Staff Provider Facility it self Waiting Time Fees
We recently became new patients with office after leaving a previous vet and we are very happy with how we are received and the care we are getting. Tech and Dr are excellent as is the front desk staff. Highly recommend for sure
Review( 973 ) : 381 / 447
Staff Provider Facility it self Waiting Time Fees
The staff went above and beyond to help get the care that the dog needed! She was a stray we brought in to be seen due to her injuries and they were awesome and so helpful!!
Review( 972 ) : 382 / 447
Staff Provider Facility it self Waiting Time Fees
While I know that bringing in your loved one is stressful and my dog was stressed too; as he was injured and in pain. All the staff were nice and I know that he was being dramatic while getting his X-rays however staff may want to be mindful that when they are saying “he’s being a little jerk” that the walls and doors are not very thick and I could hear what was being said. The staff were nice to me and I do not think they hurt my dog, they took great care of him. You might just be mindful that the owner can hear what is being said about their loved one. They can hear when their dog is being scolded and called names. Again, he was well taken care of and I appreciate the care he received you might remind the staff that just because they are not seen, they are heard as the walls are thin.
Review( 971 ) : 383 / 447
Staff Provider Facility it self Waiting Time Fees
Review( 970 ) : 384 / 447
Staff Provider Facility it self Waiting Time Fees
Wonderful care.. Dr and staff.
Review( 968 ) : 385 / 447
Staff Provider Facility it self Waiting Time Fees
Dr Kessler was wonderful!
Review( 967 ) : 386 / 447
Staff Provider Facility it self Waiting Time Fees
I truly appreciate that the staff was helpful, but when you bring in a sick member of your family, that you are worried to death about, put in a room and more than an hour goes by before anyone walks in, meanwhile your dog is vomiting all over the floor, to me that is a very extreme wait time. From that point on excellent care.
Review( 966 ) : 387 / 447
Staff Provider Facility it self Waiting Time Fees
Review( 965 ) : 388 / 447
Staff Provider Facility it self Waiting Time Fees
This was out first experience with Noah s. We came in as an emergency and were treated immediately. The staff could not have been more accommodating or caring. We were very impressed! The facility is absolutely beautiful. We will definitely come to Noah s again in an emergent situation. Thank you so much for taking such great care of our sweet girl!
Review( 963 ) : 389 / 447
Staff Provider Facility it self Waiting Time Fees
I am absolutely impressed with the level of care and compassion the staff had for my family and my sweet boy during such a difficult time. Thank you for all you did.
Review( 962 ) : 390 / 447
Staff Provider Facility it self Waiting Time Fees
I was VERY impressed with the staff. I have NEVER taken my pets to a vet that showed such huge respect to my 4-legged babies!!! This made the stressful situation much easier to deal with. Buddy d nurse, Jenna, was super awesome!!!
Review( 961 ) : 391 / 447
Staff Provider Facility it self Waiting Time Fees
I ve been to your er services before and had to go again only because it was a 2month wait for an appt for non emergancy . Arrived 630am early was 1 person ahead of us. After being there forn2 hrs not seen to find out it was going to be an 8 hr wait due to 2 emergqncy coming in an hr after where were already there. Thats beyond crazy.. left without being seen. I won t recommend yall or go back.
Review( 960 ) : 392 / 447
Staff Provider Facility it self Waiting Time Fees
Everything was perfect. My dog enjoy your staff and it clean office space. Thank you. Bob Booher
Review( 959 ) : 393 / 447
Staff Provider Facility it self Waiting Time Fees
Review( 957 ) : 394 / 447
Staff Provider Facility it self Waiting Time Fees
Review( 956 ) : 395 / 447
Staff Provider Facility it self Waiting Time Fees
Everything was good except the wait time, there really need to be more vets then just one, other then that it was good!!!!!!
Review( 955 ) : 396 / 447
Staff Provider Facility it self Waiting Time Fees
Review( 954 ) : 397 / 447
Staff Provider Facility it self Waiting Time Fees
Review( 953 ) : 398 / 447
Staff Provider Facility it self Waiting Time Fees
The entire staff was amazing!! I was a little freaked out because we were there for an emergency situation and had never been there before but felt comfortable as soon as we walked in the door.
Review( 952 ) : 399 / 447
Staff Provider Facility it self Waiting Time Fees
It was our first visit to Noah. Very attentive to our dog and to us. Let us know what was happening every step of the way including giving us costs before proceeding. Every person involved in Barney’s care was exceptional.
Review( 951 ) : 400 / 447
Staff Provider Facility it self Waiting Time Fees