Thank you all for what you do!

Excellent service and friendly, knowledgeable staff. Highly recommend.

There was little transparency between wait times from seeing the various people. While I understand you need to prioritize high risk clients, there were times we thought we nearly done, but stuck in a room waiting for another hour for just a simple shot and drugs to be provided

Been going to Noah’s for 30 some years. Both Emersonway and Geist are great! Very glad you have a groomer again!

Uncomfortable seating for a long wait time. Explanations were good, but condescending attitude and closing in on personal space was not appreciated. The room is very small. We are intelligent people who are well aware of our dog’s health issues and have given her excellent care. She was in crisis and we brought her in for help. You gave her good help. We were willing to pay for necessary services. We didn’t need aggressive tactics.

They were amazing

They took amazing care of my dog Salem! However I was told over the phone it would be 125( or around that) then I would be able to work out a payment plan. But that was not the case they wanted all the money before treating her. But I understand miscommunications can happen so I don’t blame them. It just sucked cause I was so worried about her and I do not work a job that I can just have all that money up front. Sorry for being this type. I understand completely but I wanted to let you know that someone is giving misinformation on the phone

A bit over priced if you ask me but excellent service

There should be better pricing and options. It shouldn’t be $1000 for a bandage, shot of antibiotics and a puppy Tylenol. If you so call care about these animals, stop price raping people and actually help.

We were very pleased with the attention and care given to our dog and to my hubby and me. Her emergency was treated as such, with speed and compassion. Thank you so much.

could not getting the mouse over rating scale to work All items were a 5

Offering in-house payment plans instead of just CareCredit for costly services bills would help a lot of people.

The service provided was outstanding. My pet is feeling much better just a few days later. However, the amount charged is practically criminal. I understand that it is an emergency hospital but someone should not have to practically go bankrupt just so their pet doesn’t die, especially when there are so many animals in shelters. No wonder people don’t want to adopt pets, they could get evicted for failure to pay rent if the pet gets sick.

I m disappointed that you ll no longer provide perscriptions to Chewy. Although I was told the new plan was priced competitively with Chewy but it s not. I love the people a Noah s and the care Ghost receives there so I was sorry to hear that my neighbor had switched vets after being told by someone at Noah s that she could ONLY get perscriptions from the new provider. People don t like to be forced to do things, especially when it costs more money.

Gracias por estar hay siempre dispuestos para nuestras mascotas, Gracias por su trabajo, es exelente , pero sobre todo Gracias por el Amor a cada una de mis Perritas.

You saved my dogs life and there are nor words to say thank You

I came to Noah s Animal Hospital with an emergency with my cat. The staff was caring and quick to our manage our needs. The Doctor was able to save our cat and we are very grateful. Thank you to everyone and have a wonderful New Year!

Everyone was so nice and answered all our questions very thoroughly!

When I arrived at 6:45-7 PM, my dog and I immediately was taken to a room and a technician did not come to the room until a little after 9 PM. All we had to do was to get updated X-rays and that was it. We had to wait 3 hours or maybe a little bit more just to have something done that takes 10-15 mins tops. Definitely was not a good experience at all! I will NOT be back there EVER again.

My dog Bear was set to be neutered during our appointment. During previous wellness check appointments, we had discussed also doing the stomach flip surgery at he same time. After further review and discussion with outside vet technicians, we decided both surgeries at the same time would be too traumatizing for our dog, so on Monday of the week of Bear s surgery, I called into the office and requested that the scope of Bear s work to be limited to only him being neutered. I was assured changes were made in the system and that was no problem to remove the stomach flip procedure. The day of the surgery, when Bear was dropped off, no explanation was provided regarding what procedure(s) were scheduled, no details at all provided. The only document that was reviewed and signed was the document pertaining to resuscitation if something were to go wrong. We dropped him off around 6am, by 2pm there had been no word and he hadn t been through surgery yet so I called in. When I spoke to someone on the phone, there was no mention of what procedures were scheduled to be done, just that he was next in line for surgery. I was given a call around 3:30pm that day, informed that Bear s Surgeries had been done. I was in shock to hear that there were more than 1 surgery, as we had already cleared up he was only to be neutered. I was then told he could be picked up at 6pm. When I arrived at 6pm, I was put into a waiting room for over 45 minutes. The technician then came in and asked me to sign some documents, I did not want to sign but was told they were release documents that needed to be signed before I could take my dog home. I was not happy about the fact that an invasive surgery was performed on my dog without my permission. The tech I spoke with confirmed that in your computer system, the stomach flip surgery was in fact removed (from my call on Monday) and that she assumed they must of had a dated file on hand in the surgery room. I asked to speak to the doctor and was told he/she was busy . I asked to be called back, by whomever was in charge, which I was not. I was still charged for the stomach flip surgery, that we had asked to not be performed. I paid for it on the spot to get my dog so we could take him home. Knowing that there would be further discussion to challenge having to pay for a surgery I did not order to be done. My dog suffered horribly that night and for the next 7 days, I had to take off work and keep an eye on him night and day as he suffered through recovery. The stomach incision was the main problem. As far as I am concerned, there was some malpractice going on here. Your staff did not discuss what procedures would occur the day of the surgery, they showed us only page 3 of the procedure document to sign, performed an invasive surgery that we did not want done, THEN made me pay for the surgery. My dog suffered, my work suffered, my time was lost. Expect to hear from my attorney. -Zac Canull 317-496-3632

I was very upset and overwhelmed before I came in. I wanted to compliment the woman at the front desk who comforted me and was very helpful and understanding. I wish I knew her name! I really appreciate her kindness.

I was there for 7 hours and all but 1 hour (so 6 hours) were just waiting and I was not told in any way of the length of time I would be waiting. I feel the one thing they could improve on is the communication of amount of time a person will be in the facility as well as a more comfortable setting to wait that long. We had to sit on the floor and wait and was very uncomfortable. Other than that, I would give them five stars.

We were so appreciative of the staff and services provided! In a time of worry we felt very confident that our dog was getting the best care. We hope to not need another ER visit for one of our pets, but should that occur we will absolutely be back to Noah’s.

The staff itself was good- but I felt the vet was a bit unkind.

Only complaint would be the prescription markup for doxycycline I could have gotten for $10 and paid 55 for each of my 2 dogs