Review( 862 ) : 101 / 348
Staff Provider Facility it self Waiting Time Fees
The vet tech was very friendly and caring for the needs of my pet and myself.
Review( 858 ) : 102 / 348
Staff Provider Facility it self Waiting Time Fees
Review( 855 ) : 103 / 348
Staff Provider Facility it self Waiting Time Fees
Review( 851 ) : 104 / 348
Staff Provider Facility it self Waiting Time Fees
I have been on a triage list for over a week for my dog and still have not been seen. Not sure why I am getting this survey since I have not been in your office
Review( 850 ) : 105 / 348
Staff Provider Facility it self Waiting Time Fees
I believe there was some miscommunication. I called and scheduled an appointment with someone for a Friday and the receptionist mentioned that I should be seen sooner because of the medical condition my dog was in. So I called back the next day to reschedule for a same-day appointment, knowing there were open slots I could take (this was told to me by the receptionist). However the person I spoke to on the second day told me that normally she couldn t give me an earlier time since they schedule by triage. Never heard this before. She went ahead and scheduled me, but the conversation was confusing and a little off-putting especially since I had been told that I should be seen sooner than when I had originally scheduled an appointment. While in the clinic, my dog needed a sedative so we could get a good x-ray image. I agreed to that. However, I was not told of the side effects such as excessive drooling. I assumed it was a tranquilizer and would just make my dog a little sleepy, not practically catatonic and a faucet at the mouth. This scared me when I saw it happening but had I known this was a possibility, I would ve been ok. This was not discussed. When I called and asked if the excessive drooling was normal, I was told that the antibiotic that my dog was given probably tasted bitter and that s why he was drooling. I had to then confirm that my dog had or had not been already given an antibiotic at the clinic without my knowledge. The staff on the phones could benefit with some active listening and if there is an answer they don t know, please go find out. The run-around on answers is problematic. Thank you
Review( 849 ) : 106 / 348
Staff Provider Facility it self Waiting Time Fees
Review( 846 ) : 107 / 348
Staff Provider Facility it self Waiting Time Fees
I would like to see some more updated handling techniques when it comes to manipulating the dogs. Dr. Sophia Yin s Low Stress Handling methodologies would I think help with difficult examinations. I also appreciate when staff do not take my dog to the back for physical examinations, as I like to be an active participant. With the exception of some updated learning, I always love the techs, and they work very hard with what they have. Please tell them they are appreciated for their work, and support. But maybe help them out with some CEs on handling techniques
Review( 843 ) : 108 / 348
Staff Provider Facility it self Waiting Time Fees
Review( 837 ) : 109 / 348
Staff Provider Facility it self Waiting Time Fees
Review( 836 ) : 110 / 348
Staff Provider Facility it self Waiting Time Fees
I was very impressed with the staff, Doctor Rachel and their care of my Willie. Very nice place to take your pet.
Review( 834 ) : 111 / 348
Staff Provider Facility it self Waiting Time Fees
Emma and Dr. Roach were excellent. Would highly recommend Noah’ Caring Hands and Dr. Roach!
Review( 831 ) : 112 / 348
Staff Provider Facility it self Waiting Time Fees
Review( 830 ) : 113 / 348
Staff Provider Facility it self Waiting Time Fees
Review( 828 ) : 114 / 348
Staff Provider Facility it self Waiting Time Fees
Review( 818 ) : 115 / 348
Staff Provider Facility it self Waiting Time Fees
Review( 817 ) : 116 / 348
Staff Provider Facility it self Waiting Time Fees
Dr. Webb is the best. He has been our vet since 2001. We call him “saint” Dr. Webb at our house.
Review( 815 ) : 117 / 348
Staff Provider Facility it self Waiting Time Fees
I m so happy there is a new office manager, she is so kind and immediately explained the issue. My concern is that issues continue to arise, despite our best efforts.
Review( 814 ) : 118 / 348
Staff Provider Facility it self Waiting Time Fees
Review( 809 ) : 119 / 348
Staff Provider Facility it self Waiting Time Fees
Review( 806 ) : 120 / 348
Staff Provider Facility it self Waiting Time Fees
Services were grest
Review( 805 ) : 121 / 348
Staff Provider Facility it self Waiting Time Fees
The staff is so friendly and courteous. The doctors were very thorough and knowledgeable, would recommend any time to anyone !!!
Review( 803 ) : 122 / 348
Staff Provider Facility it self Waiting Time Fees
Love Dr. Roach!
Review( 799 ) : 123 / 348
Staff Provider Facility it self Waiting Time Fees
You took care of my old dog Po for 15 years and now I look forward to the excellent care you’ll give my new puppy Gambit.
Review( 796 ) : 124 / 348
Staff Provider Facility it self Waiting Time Fees
Everything was perfect!!!
Review( 794 ) : 125 / 348
Staff Facility it self Waiting Time Fees