Review( 1052 ) : 626 / 2256
Staff Provider Facility it self Waiting Time Fees
The only comment I have is that I was absolutely thrilled that Dr Dean could see my fur babies. The entire staff was so polite and helpful as I had my hands full with two pups. Thank you so much for being #1. I will be sending my friends to you. Have a great weekend ?? Ann
Review( 1051 ) : 627 / 2256
Staff Provider Facility it self Waiting Time Fees
They are fantastic...love them!!! Couldn t ask for a better team of Dr.s and staff
Review( 1048 ) : 628 / 2256
Staff Provider Facility it self Waiting Time Fees
The curb side visitation sucks.
Review( 1047 ) : 629 / 2256
Staff Provider Facility it self Waiting Time Fees
The whole staff was amazing. From booking the appointment to seeing the vet to taking my cat home everyone was so sweet and happy to answer all the questions I had.
Review( 1044 ) : 630 / 2256
Staff Provider Facility it self Waiting Time Fees
Thank you for always being efficient and understanding how much each of my babies mean to me. You treat them like they are yours and seeing how even my difficult lab just loves all of you, I couldn’t be more satisfied. Thank you again!
Review( 1040 ) : 631 / 2256
Staff Provider Facility it self Waiting Time Fees
Staff was great, got us in quickly. Now have a happy cat. Thank you
Review( 1038 ) : 632 / 2256
Staff Provider Facility it self Waiting Time Fees
Always a pleasure to bring my pets in. All staff go above and beyond to make it a pleasant visit. Thank you!!
Review( 1036 ) : 633 / 2256
Staff Provider Facility it self Waiting Time Fees
I really enjoy coming to this pet hospital for all my fur babies needs. The staff and Doctors are welcoming and friendly.
Review( 1034 ) : 634 / 2256
Staff Provider Facility it self Waiting Time Fees
We drive a distance for our Pets to be cared for by Dr Dean and his Staff. It is so worth it, to us to make the drive for the service & expertise that we receive. We have confidence in Dr Dean and he makes sure questions are answered and we have faith in his knowledge. The staff is also so friendly and accommodating. Everyone is patient is treats our Pets and us with the highest level of care and respect.
Review( 1031 ) : 635 / 2256
Staff Provider Waiting Time Fees
Survey stars did not work satisfactorily.
Review( 1029 ) : 636 / 2256
Staff Provider Facility it self Waiting Time Fees
Since I was going out of town for a few days for medical reasons, NVAC managed to squeeze me in for an appt near the end of the day. I ve been a customer off and on for about 10 years and I can t say enough good things about the quality care my pets have received. The doctors and staff are professional, courteous and informative at all times. I would highly recommend!
Review( 1026 ) : 637 / 2256
Facility it self
I would like to report that my cat misbehaved badly, but you took care of him to the best of your ability. We love our cat and especially the gal who was our first helper was beyond wonderful. Thank you so much.
Review( 1025 ) : 638 / 2256
Thank you everyone for taking such good care of Pete.
Review( 1024 ) : 639 / 2256
Staff Provider Facility it self Waiting Time Fees
Very Happy Thank You
Review( 1019 ) : 640 / 2256
Staff Provider Facility it self Waiting Time Fees
Dr Dean was nice to let me bring Merrie to the same appointment as Wanda.
Review( 1018 ) : 641 / 2256
Staff Provider Waiting Time Fees
I was not told by the front desk that my pet had an infection in it s paws. The gal from boarding told me that she had this and then had to go back in to see about medication. I was not very happy and it cost a lot of $$ for an Rx that people take and it costs very little.
Review( 1017 ) : 642 / 2256
Staff Provider Facility it self Waiting Time Fees
Dr. Kate answered all my questions She was great.
Review( 1016 ) : 643 / 2256
Staff Provider Facility it self Waiting Time Fees
Having curbside service is very much appreciated. I d rather wait in my car then inside while COVID-19 is still a threat to your clients and to your staff. I must add also, my Spencer LOVES coming to North Valley Hospital. Everyone treats him like he s their favorite and it does my heart good to see him not afraid to go to the Vet.
Review( 1015 ) : 644 / 2256
Staff Provider Facility it self Waiting Time Fees
People who live here should have first priority for appointments not snowbirds. If this was an emergency I should be able to see our Vet, not be told to go to Kingman or Havasu.
Review( 1014 ) : 645 / 2256
Staff Provider Facility it self Waiting Time Fees
We could not be seen immediately due to Covid-19. I cannot comment on the tidiness of the office, as I could not enter due to Covid. However, I have been there pre-pandemic and was seen almost immediately and found the facility very clean and comfortable. Debbie was especially helpful, courteous, and professional. My thanks to North Valley.
Review( 1013 ) : 646 / 2256
Staff Provider Facility it self Waiting Time Fees
Love you guys, you always treat my animals as if they were your own, and they recover from procedures beautifully. Thank you for your skills, expertise, and wonderful personalities!
Review( 1010 ) : 647 / 2256
Staff Provider Facility it self Waiting Time Fees
We are so thankful for the quality care that you provide. The infrastructure changes that you have made to your facility are very well done and add to the quality experience provided by the entire Team at North Valley Vet. I feel like your pets are getting the quality care that they need. Also, you have done a great job process-wise in handling the Covid issue. Thank you!
Review( 1007 ) : 648 / 2256
DR. KATE AND HER STAFF TOOK WONDERFUL CARE OF OUR FEMALE GSD DURING HER SURGERY AND RECOVERY AFTER SPAYING. DR. KATE SAT WITH ME FOR ALL MY QUESTIONS PRIOR TO SURGERY, AND IT LOOKS LIKE SHE DID A GREAT JOB WITH THE INCISION. THAI IS ALERT AND HAPPY, HEALING QUICKLY. THANK YOU. JOAN AND SAM MORSE
Review( 1006 ) : 649 / 2256
Staff Provider Facility it self Waiting Time Fees
Have always had a great experience with the Dr. s and staff at North Valley! Thank you all for your caring hearts!?
Review( 1005 ) : 650 / 2256
Staff Provider Facility it self Waiting Time Fees
No issues. Your staff as I remember them from some years ago have always been top notch. Thank you for being there again from the old days when Dean started there. Will be bringing in another cat in June. John R. (Jack) Drea