I never received this survey when I had to put my dog down a while ago and did have some suggestions from that experience… Being interrupted during my last few moments alone with him to be asked if I wanted to “pay now or wait until after to pay” was extremely frustrating. Especially since I had just been asked that by another staff member and then asked if I wanted some alone time with him before he was euthanized. So some communication between staff during that time would have been helpful and also just knowing that we clearly understand there is a cost with every vet visit. I doubt anyone will be trying to quietly sneak out the door and dodge their bill. Either have the conversation before the appointment, or just wait until after everything is said and done. Also, I was mortified when with the dog prints I received a print of his nose and mouth. It hurt my heart imagining his face being smushed into a piece of paper like that… I see that recently nose prints are becoming a thing (I had never seen it before) so I would just suggest maybe asking what kind of print someone would want of their beloved pet. I understand that it wasn’t done to be malicious, just harder to imagine and process during such a sensitive time. Everyone was extremely great and kind and understanding during the whole process. That I am thankful for. But just a couple suggestions since you asked! Thankful for your team for sure.

Clinic and staff are always great to work with!

All the staff were great, answered all our questions. Would highly recommend this place to everyone.

My only request would be to have staff offer/suggest to clip Jessie s nails (they were in need of it), especially because she was sedated. It completed slipped my mind, but other than that we love Melville Vet clinic.

Very satisfied with Dr Tyson. It is so nice to know how much she cares about her patients & takes the time with the owner s & their concerns.

Very friendly staff and beautiful facility.

Excellent

More then satisfied with our visit.

Very friendly

As always excellent service from Dr.Tyson and her team.

Love Barb! She has seen all my pets for many years now. She is why I travel to you from Yorkton. The new assisting staff that I have seen since the new update have also been super friendly and you can see the love they have for the animals as well! So well done on the new transformation with the building/staff/upgrade, and of course the new owners!!!

You are always so kind and caring. I feel confident in your abilities from the time I walk in the front desk to the exam room and out.

I didn t go into the office as my mare is at the breeder and you are her vet

Great service and friendly knowledgeable staff

Dr. Jess is the best!!

I appreciate your expertise, close attention and friendliness to our pet Smokey??

Very knowledgeable, helpful and professional staff. Very fortunate to be able to attend this clinic.

The staff and service was excellent as always!

Luv this clinic! Special people. All of the staff friendly and smiling. They try to keep the costs down too which I truly appreciate. Go staff! Rider game nite!

Knowledgeable ,friendly staff.......... awesome with our fur family.

Awesome service, professionalism, and compassion. 5 stars! Thank you!

Very helpful, so kind, very knowledgable

Dr Jess is absolutely amazing. She is so knowledgeable and takes the time to explain things to you. I couldn’t be happier with the outstanding care she provides. The front staff have been very helpful and very professional.

Thank you for looking after Sydney and all my other pets over the last number of years.

So smooth even though it was very busy at the front.