I waited for the estimate for meds a long time and no one explained that they had to mix it, but since I hadn t signed the estimate, not sure they were mixing it yet, so I didn t get the prices or anything, before I had to leave for an appt. I paid the ER exam fee, and they accommodated a return to pick up meds. Not a problem for me, I live close. Recommend better communication if wait times are prolonged after the exam. Also, the instructions on that particular mixed med did not match the printed instructions. Bear in mind, most people don t go home and re-read the printed -- they read the bottle. And we re not always going to remember what was discussed. On this particular item, it wasn t a dangerous med, but for something else.... Mistakes happen, but they can prove tragic in a med/vet situation. I have no problem with the people I interacted with. Everyone was professional, courteous, and caring, and in general, I trust Noah s.

Dr. Wright and the vet tech were so kind and listened to my concerns and addressed everything thoroughly. I’m looking forward to returning here for annual checkups, when we typically dread the thought!

Great experience! The vet was great and very thorough. Staff was very friendly! I was informed about charges prior to treatment so no surprises. I hope I don’t have to come back with my pet but if I do, I’m glad I know a great place to bring him!!

We, always, have a good experience with our Noah s. Cocoa grew up going there. She loves them..they love her. Such caring people for pets and their families.

i had a great experience with the staff and facility. I have no notes or complaints. thank you for exceptional care.

Brandy was kind, caring, and professional!

Dr Wright is the best. We totally trust her and appreciate her care of Ghost.

Thank you so much for the work you guys do. Me and my fur baby appreciate you!

Dr. Miller was so sweet and all the Christmas decorations were very cute and everyone there is so nice! I appreciate everything you all do :)

Kudos to Kiley, who took my incoming call, Trista, Dr. Hartman, and Robert.

I explained my concerns about my dog to the receptionist that answered the phone, and she told me I should bring her in. I brought in my dog, and I was immediately placed in a room. I chatted briefly with a nurse, and waited for a little over an hour before being told another animal was being taken to emergency surgery so we would be waiting for another 1-2 hours. At that point, the same nurse said that he was not overtly concerned about my dog in an emergent nature, but that I should follow up with our regular vet the next day. All in all, I understand the nature of emergency triaging, but I wish someone would have sooner communicated that what I was seeing/concerned about wasn’t incredibly time sensitive. Everyone was super kind nonetheless!!

Vending machines would be most helpful! Especially with unknown wait times.

Didn t get any clear cut explanations as to what was wrong with my cat so they sent her home for monitoring. She died the next day.

I have always had extremely good service at this facility. With that being said, this experience was less than exemplary. The initial greeting was not friendly even in a pretty emergent situation I would expect a certain level of empathy. I felt very attacked by the vet in particular who was very harsh and judgmental. Luckily I have been in this situation before or I would have been very turned off by this location. The nurse also was very abrupt and when he came back in after an extended amount of time, his facial expressions suggested that something awful had happened. Not ONCE did ANYONE express any empathy to me about my pet. Mostly all just very harsh criticism. This is the first time I felt not welcome at this facility ??????

Everyone on staff was extremely helpful and calm during a stressful situation for me and my pup! Thank you all so much!!

Doctor Hartman and Technician MC were great. Everyone was very caring! MC was so nice holding Zoe in a blanket while she finished the visit on the computer.

Always had great service at Noah s.

Was our first emergency vet experience and could not have been better.

The room was old and dated could use window & door sanding & stained or plastic casing

I’ve always had a good experience with Noahs! :)

Staff/techs were very friendly and helpful. Not too bad of a wait for an ER. Absolutely loved Dr. Dory!

I think you wait way more than you should in between the nurse and the doctor and billing. I also didn’t feel like anyone actually examined my dog well.

Every person on the staff was very nice

My only negative comment is about the wait. I was told I had one patient ahead of my dog but I ended up being there for over 5 hours-most of that was waiting. There was a lot of time between taking chief complaints, having doctor see my dog, getting a fee estimate, getting the services, etc. A more stream-lined approach would have helped. I understand you guys are busy tho. Also, I received a phone call Monday night with the radiologist s interpretation of my dog s x-rays. It was different than what I was told when I was in with her. I left being told there was basically nothing wrong except throat irritation that could *not* be seen on x-ray and that was it. The radiologist s interpretation was different. I am very, very grateful for the follow up phone call. I always sing the praises of your facility to whomever I know because my dog always gets so well cared for. Your doctor s and staff are kind to me and my dog. Thank you for the friendly, professional care you provide.

Dr Porter and Gebolys were outstanding. We re so grateful for their expert care. All the very techs and staff were extremely kind and professional. Thank you so much for helping Rocket!